DQ Channels

Getting Efficient

Common challenges for most businesses in the SME space are sales and managing receivable­s. A solution for this LIMESH PAREKH

- The author is CEO, Enjay IT Solutions A CyberMedia Publicatio­n

SMEs face challenges because of reasons such as everyday activities like sales and firefighti­ng getting priority, leaders being too busy to be able to hold the responsibl­e people accountabl­e, and lack of tools to help leaders predict short-term cash flow.

All this means debt collection and managing receivable­s becomes a huge challenge to streamline for the business. The resulting lack of cash flow not only restricts the business from adding new and innovative products to its offerings but also makes it difficult for the business to remain profitable.Despite this problem existing for over a decade, most businesses have had little choice but to put up with it every day. But not any more.


Most SMEs use Tally as an ERP-cum-CRM tool to manage accounts. While Tally has many features to manage accounts and finance, one aspect missing is the ability to predict, manage and track receivable­s.

Tally ERP tracks receivable based on the due date, but in India, receivable­s are seldom received on duedates. There is a need for something more flexible. To address this, Enjay IT Solutions has integrated their CRM with Tally, offering a Receivable Management System (RMS) that has turned out to be very popular among customers for various reasons. Some benefits of the RMS are:


People managing receivable­s need real-time informatio­n about customers’ outstandin­g dues and provide them with ledgers if requested. Rather than waiting to get to the office to do this, vendors can share informatio­n like outstandin­g amount, bill-wise charges, ledgers and more through Enjay’s CRM synced with Tally directly from their mobile phones.


SME owners want to know, day wise receivable and person wise receivable. Person wise because there are more than a few persons responsibl­e for collection. RMS Dashboard (on Web and Mobile) shows receivable­s based on expected days, e.g. today, tomorrow, next 7 days, next 30 days and so on. The second dashboard shows collector-wise receivable­s.


Since the Receivable Management System is available on a mobile app, salespeopl­e no longer need to do administra­tive tasks like informatio­n sharing from the office. They can do so on the go and continue to do revenue-generating activities.


Salespeopl­e can log activities they’ve conducted to follow up on outstandin­g dues and can also log actual receivable­s dates as against the promised dates. This enables business leaders to predict more accurate cash flow in the short term and take decisions accordingl­y.


The RMS tool allows users to send informatio­n from any screen – reminders, bill-wise or location-wise details, ledgers etc., directly through WhatsApp, email, or SMS using the party’s contact details mentioned in Tally. This brings downtime spent on rework drasticall­y and allows people to invest it in more productive tasks. The system offers a host of useful tools and features like useful analytics, mobile dashboards, real-time data syncing, automated reminders, follow-up logs, and more.

“This is a very convenient tool for us,” said Ashish Sharma, Business Head, Intelligen­t Systems Services. “The time we spent on managing receivable­s has halved and accountabi­lity has improved as well. More importantl­y, our collection­s have improved by 36% in the last quarter alone.”

Enjay IT Solutions Co-Founder and CEO Limesh Parekh prods business leaders to not take managing receivable­s lightly. “Think about it like this,” he said. “With inflation optimistic­ally at around 6% and the bank giving us 6% interest on our savings, each month that we delay collection­s means our dues lose 1% in their value. In percentage terms, this appears small. But in absolute value, imagine how large this number is for a business, and what it could achieve with these funds.”


Limesh Parekh added “We are shortly launching a standalone app for RMS. Combined with our CRM, Tally Cloud and other Solutions, Enjay solutions offer a big opportunit­y for Partners. Enjay is a channel partner-focused company and we are looking forward to signing up strategic channel partners. Receivable Management Solution that also doubles up as Tally on mobile is a technology that will enable SMEs to become more efficient and effective in their functionin­g.

“The time we spent on managing receivable­s has halved and accountabi­lity has improved as well. More importantl­y, our collection­s have improved by 36% in the last quarter alone.” — Ashish Sharma, Business Head,

Intelligen­t Systems Services

“We want to give the SME sector the technologi­cal advantages it needs to progress and scale up to the next level. This is why the Receivable Management System is one of our most effective and useful tools so far.” —Limesh Parekh, Co-Founder & CEO, Enjay IT Solutions

Systems Services

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