Human Resource in the Digital Age
FICCI- Tamil Nadu State Council organised the HR Summit 2018 with the theme 'Human Resources in the Digital Age' on 31 August 2018 in Chennai. The summit was devised to put forth discussions on the usage of artificial intelligence, analytics, automation, Internet of Things, Industry 4.0, and therein the digitisation of HR processes.
The summit was inaugurated by CK Kumaravel, the co-founder of Groom India Salon & Spa Pvt. Ltd. The welcome address was given by the FICCI HR Panel & the HR Summit Organising Committee Vasanthakumar, Convenor & Director of Prometo Consultants. The agenda was expanded by C Jayakumar, GM & Head HR for the Divisional Corporate of L & T Construction. Kavitha Dutt, Cochairman, FICCI-TNSC and the JMD of The KCP Limited, delivered a special address that set the context of the summit.
The first plenary session 'HR Digital Transformation' brought forth ideas that included having the right media in the appropriate places to enable technology infusion. The second plenary session 'Managing Change in HR Digital Transformation', covered the concepts of creating employee
delight experiences on the technology platform that brings the whole organisation, especially multiple locations, on one plane.
The conclusive takeaway was that though solutions seem easy enough, a lot of thought process and multiple levels of audit are required before it is carried out. Redesigning a system essentially needs a human touch with a transformative mindset and an innate appreciation of business processes. Focusing on customer ease and delight, still proves to be the key to enhance business outcomes – whatever the disruption may be.
Dignitaries at the HR Summit.