“Key mile­stones achieved in As­sam”

Governance Now - - CYBER CRIME -

In an in­ter­view with Gov­er­nance Now, Anil Ku­mar Jha, spe­cial DGP, CID, As­sam, who is also nodal of­fi­cer for the CCTNS project, speaks of what the sys­tem in its present form has helped his state achieve.

What is the cur­rent sta­tus of CCTNS in As­sam and its out­come?

in As­sam, the CCTNS has achieved all key mile­stones in terms of project im­ple­men­ta­tion de­spite hav­ing ge­o­graph­i­cal dif­fi­cul­ties and re­sis­tance to­wards IT en­able­ment across the state. A data­base of 3.94 lakh crimes is avail­able on re­al­time ba­sis. We are set­ting a bench­mark at na­tional level to in­te­grate CCTNS with e-district ap­pli­ca­tion for per­ma­nent res­i­den­tial cer­tifi­cate (PRC) ser­vices. About 11,000 PRC ap­pli­ca­tions have been pro­cessed. The Mis dash­board for search an­a­lyt­ics and var­i­ous crime re­port­ing tool has been fa­cil­i­tated to su­per­vis­ing of­fi­cers for in­ves­ti­ga­tion and search of crime and crim­i­nal-re­lated in­for­ma­tions in a re­al­time ba­sis.

Since when did As­sam po­lice get ac­cess to na­tional crime data­base?

The ac­cess to na­tional data­base has been pro­vided to the state since Au­gust 2017. The ac­cess of na­tional data­base has pro­vided the search fa­cil­ity for 11 na­tional level searches and 45 types of re­ports. CCTNS As­sam is cur­rently us­ing the na­tional-level search at state level and ef­forts are on to pro­vide the ac­cess to district as well as Ps level.

What are the key cit­i­zen ser­vices of­fered by the state po­lice through the on­line por­tal?

As­sam po­lice launched a to­tal of nine cit­i­zen ser­vices since Jan­uary 2016. Cit­i­zens need not visit po­lice sta­tion and can avail the ser­vices on­line with­out vis­it­ing the po­lice sta­tion. The cit­i­zen ser­vices in­clude ten­ant ver­i­fi­ca­tion, do­mes­tic help ver­i­fi­ca­tion, em­ployee ver­i­fi­ca­tion, char­ac­ter cer­tifi­cate, protest or strike re­quest, pro­ces­sion re­quest, event per­for­mance re­quest, ve­hi­cle inquiry, C-form reg­is­tra­tion and com­plaint.

What are the key out­comes ex­pected of the project?

When the roll­out is com­plete, we ex­pect a hun­dred per­cent mi­gra­tion to on­line sys­tem for po­lice func­tion­ing for case and crime-re­lated in­ves­ti­ga­tion process. We would have a mo­bile ap­pli­ca­tion to pro­vide mo­bil­ity to ac­cess ser­vices by cit­i­zens. Also, we would have the fol­low­ing ser­vices on­line: MACT cer­tifi­cate to ac­ci­dent vic­tim for on­line pro­cess­ing of cases, arms li­cense is­sue and re­newal, NOC for ve­hi­cles trans­fer (RTO) and stolen ve­hi­cle cer­tifi­cate for in­sur­ance claim.

What is the sta­tus of core ap­pli­ca­tion soft­ware (CAS) de­ploy­ment?

The lat­est ver­sion of CAS 4.5 ver­sion of core ap­pli­ca­tion soft­ware was re­leased by the NCRB to all states and uts. it’s be­ing used cur­rently by CCTNS As­sam. The fi­nal ver­sion of CAS 5.0 is ex­pected to be re­lease by the NCRB by this year. All ver­sions of CAS since CAS 3.0 are STQC cer­ti­fied and au­dited. Af­ter the re­lease of any new built of CAS, the build is tested at state level for user ac­cep­tance and bugs were rec­ti­fied. How­ever few bugs are there which gets iden­ti­fied at field level af­ter roll­out.

What are the key chal­lenges be­ing faced in project ex­e­cu­tion?

The net­work con­nec­tiv­ity and CAS ap­pli­ca­tion is­sue is one of the prime chal­lenges that is be­ing faced at the state level. The av­er­age link speed is less than 512 Kbps, whereas CAS needs at least 2 Mbps sta­ble link. seventy per­cent of up­graded 2 Mbps link pro­vide less than 512 Kbps up­load speed. The po­lice sta­tions are un­able to work us­ing “On­line CAS” im­pact­ing cit­i­zen ser­vice and digi­ti­sa­tion. ra­dio fre­quency (or VSAT) link is not cost ef­fec­tive. In re­la­tion to CAS, we are still do­ing mul­ti­ple pa­per­work due to lack of in­te­grated ser­vices with court, foren­sic labs, prison, hos­pi­tals, etc. The CCTNS sys­tem is not help­ing to gen­er­ate all-in­dia re­port and du­pli­ca­tion of ef­fort for po­lice. The cit­i­zen por­tal doesn’t al­low on­line Fir sub­mis­sion due to sig­na­ture con­straints. The sys­tem can be in­te­grated with Aad­haar for ID ver­i­fi­ca­tion so that cit­i­zen can sub­mit on­line com­plaint and Fir.

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