Rail­ways un­veils un­re­served ticket book­ing ser­vice

Governance Now - - E-GOV NOTES -

en­abling pas­sen­gers to book un­re­served class tick­ets, the min­istry of rail­ways has rolled out un­re­served mo­bile tick­et­ing fa­cil­ity known as uts on Mo­bile. The mo­bile app, ‘UTS on Mo­bile’, is de­vel­oped by rail­way’s Psu, cen­tre for rail­way in­for­ma­tion sys­tems (cris).

The in­dian rail­ways said that it wants to pro­mote three Cs – cash­less trans­ac­tions (dig­i­tal pay­ment), con­tact-less tick­et­ing and cus­tomer con­ve­nience. Book­ing of un­re­served tick­ets on all non-sub­ur­ban sec­tions across all zonal rail­ways has been made avail­able from novem­ber 1 to ob­vi­ate the need for pas­sen­gers to stand in queues to buy the tick­ets.

For this, peo­ple will have to down­load the app on their an­droid, ios, Win­dows-based smart phones. The daily av­er­age num­ber of pas­sen­gers book­ing tick­ets through this app has in­creased from 5,400 in 2015 to 4.70 lakh in oc­to­ber 2018.

a pi­lot project was com­menced in 2014 on se­lect sta­tions on cen­tral rail­way.

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