‘We let our peo­ple write their own cheques’

This com­pany em­ploys a holis­tic ap­proach to ap­praisal, giv­ing equal weigh­tage to both the qual­i­ta­tive and quan­ti­ta­tive as­pects

Hindustan Times (Chandigarh) - Guide - - FRONT PAGE - SU­NAINA MAT­TOO KHANNA, ex­ec­u­tive vice pres­i­dent & head - hr, ba­jaj cap­i­tal lim­ited Co­or­di­nated by Nim­rata Gre­wal

Su­naina Mat­too Khanna has been re­spon­si­ble for de­sign­ing and im­ple­ment­ing all the hu­man re­source poli­cies that have helped Ba­jaj Cap­i­tal Lim­ited grow from strength to strength. It has been un­der her peo­ple-cen­tric ap­proach that the com­pany, with its ini­tial work­force of around 300 em­ploy­ees, has grown to its cur­rent work­force strength of over 5000

Why is your com­pany a great place to work in?

Our em­pha­sis is on fos­ter­ing a fam­ily en­vi­ron­ment in the back­drop of per­for­mance cul­ture. This phi­los­o­phy au­gurs well for our peo­ple who we re­fer to as team­mates in­stead of em­ploy­ees

Your or­gan­i­sa­tion’s most em­ployee-friendly pol­icy?

All our of­fices are nosmok­ing ar­eas. We con­stantly en­deav­our to ed­u­cate our team­mates about the ben­e­fits of healthy habits through a ded­i­cated e-news­let­ter. Fur­ther, we do not have night shifts as we be­lieve that such shifts in­ter­fere with the health of peo­ple

What’s the most unique thing about your ap­praisal sys­tem?

Our ap­praisal pa­ram­e­ters are spec­i­fied in ad­vance and weigh­tage is given to both qualita- tive and quan­ti­ta­tive as­pects. The re­view of the team mem­bers’ per­for­mance is done au­to­mat­i­cally through a busi­ness mon­i­tor­ing soft­ware called ‘Wealth Maker.’ An­nual ap­praisals are al­ways done on the ba­sis of av­er­age scores se­cured in the Per­for­mance Ap­praisal Score­cards (MPAS) and the an­nual ap­praisal rat­ing is done by the ap­praiser (where team mem­bers are ap­praised on hy­giene fac­tors). About 70% weigh­tage is ac­corded to MPAS and 30% weigh­tage is given to the an­nual ap­praisal rat­ing. We have a “Write your own cheque” phi­los­o­phy and the en­tire ap­praisal sys­tem is de­signed to live up to this phi­los­o­phy

Does your com­pany use so­cial me­dia for re­cruit­ment? Do you also check a can­di­date’s on­line so­cial me­dia pro­file be­fore the hire?

Yes we do use so­cial me­dia to some ex­tent but are not fully de­pen­dent on it. On case to case ba­sis, we do check the so­cial me­dia pro­file of a can­di­date but we de­pend more on the feed­back of re­fer­rals and past em­ploy­ers

How di­verse is your work­force? Do you have ex­pa­tri­ates on board? If yes, how many and at what level?

We have a mix of young and old team mem­bers as we hire highly ex­pe­ri­enced pro­fes­sion­als and fresh­ers at the same time. The gen­der ra­tio is also quite healthy and our team mem­bers hail from very small towns to big met­ros

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