‘We only do what’s right for you’

This prom­ise ap­plies not only to Tata Cap­i­tal’s cus­tomers, ven­dors and all ex­ter­nal in­ter­faces, but also to its em­ploy­ees, says its HR head

Hindustan Times (Chandigarh) - Guide - - CAREER SMART - Co­or­di­nated by Gauri Kohli

head, hu­man re­sources, tata cap­i­tal Why is your com­pany a great place to work in?

Our com­pany’s brand prom­ise is “We only do what’s right for you”. This prom­ise ap­plies not only to our cus­tomers, ven­dors and all ex­ter­nal in­ter­faces that we have, but most im­por­tantly, to our em­ploy­ees too. This trans­lates into us hav­ing a fair, trans­par­ent and mer­i­to­cratic cul­ture. We are also a very young and fast grow­ing or­gan­i­sa­tion with a great brand and great po­ten­tial. Our av­er­age age (of em­ploy­ees) is less than 35 years. This com­bined with our em­ployee- cen­tric HR poli­cies, make Tata Cap­i­tal a great place to work in

Your or­gan­i­sa­tion’s most em­ployee- friendly pol­icy?

We have quite a few em­ployee friendly poli­cies. A few of them be­ing: Flexi time (work­ing hours) pol­icy; ma­ter­nity leave; sab­bat­i­cal pol­icy; med­i­cal and hos­pi­tal­i­sa­tion schemes; in­surance cov­er­age (both ac­ci­dent and death); home loan sub­sidy; ad­ver­tis­ing of all job va­can­cies in­ter­nally and all em­ploy­ees be­ing el­i­gi­ble to ap­ply for those va­can­cies based on el­i­gi­bil­ity and merit (iSculpt Pol­icy); and pa­ter­nity leave

What’s the most unique thing about your ap­praisal sys­tem?

Our ap­praisal sys­tem is di­rectly linked to the com­pany’s strat­egy, through the im­ple­men­ta­tion of the ‘balanced score card.’ Thus ev­ery em­ployee’s key re­sult ar­eas (KRAs), are linked to the over­all ob­jec­tives of the com­pany for that year. Ad­di­tion­ally, the KRAs are dis­cussed and mu­tu­ally agreed upon and signed off at the be­gin­ning of the year it­self. The sys­tem also pro­vides for a mid-year ap­praisal which help both the ap­praisee and the ap­praiser en­gage in a mean­ing­ful and share feed­back and im­prove. The sys­tem is also on­line and com­pletely au­to­mated, thus mak­ing it com­pletely fair and trans­par­ent

Your com­pany’s mis­sion and vi­sion state­ment?

Our vi­sion is to be the most ad­mired fi­nan­cial so­lu­tions part­ner. Our phi­los­o­phy is rooted in the Tata Group’s core val­ues: In­tegrity, un­der­stand­ing, unity, ex­cel­lence and re­spon­si­bil­ity. To ex­em­plify th­ese core val­ues in the fi­nan­cial sec­tor and be­come the lead­ing fi­nan­cial so­lu­tions part­ner in In­dia, with a global foot­print. To be­come a pi­o­neer­ing and for­ward-look­ing or­gan­i­sa­tion that is col­lab­o­ra­tive, nim­ble, in­no­va­tive and re­spon­sive to the chang­ing fi­nan­cial needs of our clients. To be a re­li­able and a re­sult- ori­ented cus­to­dian of our clients’ fi­nances. To cre­ate an ami­ca­ble at­mos­phere of col­lab­o­ra­tion, un­der­stand­ing and unity. To en­sure happy, mo­ti­vated and en­gaged em­ploy­ees. To be trusted, ad­mired and re­spected amongst all our stake­hold­ers: clients, em­ploy­ees, reg­u­la­tors, share­hold­ers and the com­mu­nity at large.

How does it fit in with em­ployee ex­pec­ta­tions?

This fits in per­fectly with em­ployee ex­pec­ta­tions. The prin­ci­ples and val­ues out­lined in the state­ment hold high sig­nif­i­cance in the fi­nan­cial ser­vices sec­tor and res­onate with our em­ploy­ees. They are very proud to work for a com­pany that pub­licly fol­lows th­ese val­ues. In the fi­nan­cial ser­vices world, “trust and de­pend­abil­ity” are key fac­tors that Tata Cap­i­tal brings to the ta­ble

Has your com­pany ini­ti­ated any en­vi­ron­men­tally- friendly prac­tices? Please elab­o­rate

Our fo­cus is on en­sur­ing that all our of­fices are green and we fol­low the prac­tice of re­duc­ing our con­sump­tion and re­cy­cling wher­ever pos­si­ble. Two cases in point will be power and pa­per con­sump­tion

Tell us about the in­duc­tion process in your or­gan­i­sa­tion

We have a com­mon in­duc­tion process for all new joi­ness, across all busi­nesses, in our com­pany. This is a “face- to-face” in­duc­tion pro­gramme, con­ducted at our main of­fices in Mum­bai, wherein the se­nior lead­er­ship team (busi­ness and func­tional heads) per­son­ally ad­dress all the new joi­nees and in­tro­duce them to their re­spec­tive ar­eas.

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