Bus ser­vice not ef­fec­tive

Read­ers feel au­thor­i­ties need to put de­tailed in­for­ma­tion of pub­lic trans­port on web­site, run buses both in pe­riph­ery and in in­ner sec­tors of UT, de­cide on com­mon per­mit for auto op­er­a­tors in tric­ity

Hindustan Times (Chandigarh) - Live - - OPINION -

Pub­lic trans­port should be com­muter-ori­ented The pub­lic trans­port sys­tem in the tric­ity is aim­less and has no pat­tern or mo­ti­va­tion di­rected to­wards achiev­ing com­muters’ sat­is­fac­tion and pa­tro­n­i­sa­tion. To make the pub­lic trans­port sys­tem ef­fec­tive, ef­fi­cient, eco­nom­i­cally vi­able and pop­u­larly pa­tro­n­ised, the au­thor­i­ties at the helm should get out of their mind­set and ego­is­tic at­ti­tude and cul­ture.

There is ab­so­lutely no co­or­di­na­tion and col­lab­o­ra­tion among the three agen­cies i.e. the Haryana Road­ways, Pun­jab Road­ways and CTU. They are all oper­at­ing in their wa­ter­tight do­mains and do not like to budge from their ar­ro­gance and dog­ma­tism to ap­pre­ci­ate what is the ac­tual need of the day. Only if the ser­vices are so ori­ented as to pro­vide com­fort and so­lace to the per­son­nel of the three re­gions-- Panchkula, Chandi­garh and Mo­hali--then and then only the pub­lic trans­port sys­tem can be re­cov­ered from its present ail­ing state and turned into a com­muter­friendly, ef­fi­cient, ef­fec­tive, eco­nom­i­cally vi­able and si­mul­ta­ne­ously, prof­itable sys­tem.

Group Cap­tain SK Goswami (retd) Pol­i­cy­mak­ers need to travel in buses Pub­lic trans­port sys­tem can­not be made fool­proof while sit­ting in air-con­di­tioned rooms. Un­less the pol­icy framers have the prac­ti­cal ex­pe­ri­ence of trav­el­ling by pub­lic trans­port, prob­lems of com­muters as well as the staff of pub­lic trans­port, un­der which ex­ten­u­at­ing po­si­tion they work, the trans­port sys­tem shall continue to ex­pe­ri­ence ail­ment. To solve this gi­gan­tic is­sue, there is only one so­lu­tion; those who are at the helms should travel by pub­lic trans­port to get the ex­pe­ri­ence and ev­ery thing will be set­tled. Im­prove pub­lic trans­port sys­tem

SK Khosla In the ab­sence of proper bus routes at sev­eral places peo­ple are forced to use per­sonal ve­hi­cles. To make the sys­tem com­muter-friendly, the trans­port au­thor­i­ties need to put de­tailed in­for­ma­tion of pub­lic trans­port ser­vices on their web­sites for the com­muters’ con­ve­nience. Fur­ther, the top of­fi­cials should re­view the con­di­tion of the buses from time to time.

Sachin Sharma

Metro a prac­ti­cal so­lu­tion Grow­ing pop­u­la­tion and ve­hi­cles in the city has com­pelled the Chandi­garh ad­min­is­tra­tion to im­ple­ment the Mass Rapid Tran­sit Sys­tem (MRTS). The ad­min­is­tra­tion has also been plan­ning un­der­passes, re­moval of round­abouts, trams and other modes How­ever, the metro rail is the most prac­ti­cal so­lu­tion for Chandi­garh. It will not only re­duce rush on the roads, ac­ci­dents and pol­lu­tion but also min­imise the con­sump­tion of sev­eral thou­sand liters of petrol and diesel ev­ery day. Fur­ther, the ‘city bus trans­port sup­ply’ in­dex is only 17.54 as against 20 for Tri­van­drum and 43 for Delhi. Re­cently, the Chandi­garh Trans­port Undertaking (CTU) is giv­ing boost to the trans­port sys­tem and ini­ti­ated a pro­posal and ap­proved Rs 44 crore adding 80 more buses to the present fleet con­sist­ing of 102 low floors air-con­di­tion buses and 150 non-AC buses and fa­cil­i­tat­ing 1.76 lakh pas­sen­gers ev­ery day. Let us see be­cause last year CTU failed mis­er­ably to utilise fund for the pur­chase of 86 buses un­der JNNURM scheme granted by the min­istry of ur­ban de­vel­op­ment.

Kulb­hushan Kan­war Res­i­dents’ mind­set com­ing in the way Pub­lic trans­port net­work in the tric­ity is hunky dory. There may be some short­com­ings or de­fi­cien­cies like miss­ing of some trips due to short­age of buses with the CTU, lack of clean­li­ness, in­hos­pitable be­hav­iour of con­duc­tors and driv­ers and neg­li­gence in stop­ping and lift­ing the pas­sen­gers at some stops etc, which can be rec­ti­fied.

How­ever, the main prob­lem is that Chandi­garhains suf­fer from false pride. They take it as their in­fra dig to travel by lo­cal bus. Ev­ery Tom–Dick and Harry wishes to travel by his own car. The pub­lic trans­port is be­ing used by students, out­siders and elders, and by those com­muters who can­not at all af­ford their own ve­hi­cles. Need of the hour is the change in at­ti­tude of the cit­i­zens to make use of pub­lic trans­port, which is al­ready reel­ing un­der heavy loss.

TR Goyal

Metro need of the hour The buses are the most con­ve­nient way of com­mut­ing for the peo­ple, but a lot of im­prove­ment is needed to make the pub­lic trans­port user friendly. The bus fares should not be more than Rs 5 or Rs 10. Even if the ad­min­is­tra­tion has to bear some rev­enue losses. The auto rick­shaw driv­ers have been de­mand­ing un­rea­son­ably high fares, so to avoid that there must be a strict check to avoid in­con­ve­nience to peo­ple. For the fu­ture, Metro Rail is the only vi­able al­ter­na­tive to cope with the ever-in­creas­ing num­ber of ve­hi­cles and to pro­vide safe, fast and eco­nom­i­cal trans­port fa­cil­ity to the pub­lic. The Metro will take care of the trans­port re­quire­ments of the tric­ity and go a long way in help­ing main­tain Chandi­garh’s or­derly ap­pear­ance. Metro Rail will also help in re­duc­ing the con­sump­tion of petrol and diesel by sev­eral thou­sands of litres ev­ery day.

Dr Shruti K Chawla More buses shoud be in­tro­duced Haryana Road­ways is not run­ning any lo­cal bus from Panchkula to Chandi­garh. As a re­sult of this, pas­sen­gers have to face a lot of in­con­ve­nience. All the lo­cal buses ply­ing be­tween Panchkula and Chandi­garh start from Zi­rakpur and other nearby places. When these buses reach the Panchkula bus stand, they are gen­er­ally oc­cu­pied, es­pe­cially in the morn­ing be­tween 7 am and 10 am. Pas­sen­gers, mainly em­ploy­ees and students, have a tough time to board these buses. One can see a large num­ber of such pas­sen­gers wait­ing for lo­cal buses at the Panchkula bus stand. Trans ghag­gar sec­tors are the worst af­fected ones be­cause of poor bus ser­vices. Keep­ing in view the hard­ships be­ing faced by the pas­sen­gers of Panchkula, it is sug­gested that there should be at least 10-15 min­utes’ bus ser­vice for Chandi­garh orig­i­nat­ing from the Panchkula bus stand. Also, Haryana Road­ways is not run­ning any bus from Panchkula to PGI, GMCH-32, GMSH-16 and Pan­jab Univer­sity, which are fre­quently vis­ited places by num­ber of peo­ple. To meet all these re­quire­ments, more buses need to be in­tro­duced to ful­fill the needs of the res­i­dents. Vi­neet Kapoor Trained driv­ers should be hired 16-year-old Anu­pama’s tragic end at PGIMER has brought for­ward the fault in the pub­lic trans­port net­work in the tric­ity. It is also re­vealed that the driv­ers of many buses of Chandi­garh are not trained enough. Many new buses have not even passed the test re­quired. Out of 500 new buses only 40 have passed the test suc­cess­fully.

A few steps should be taken im­me­di­ately to avoid the same hap­pen­ing. At first, all the bus driv­ers should pass the test and should have a li­cence. Sec­ond, all the buses should be reg­is­tered and driv­ers of the buses should close the doors of the bus. If any fault is found, the driver should im­me­di­ately contact to the CTU of­fi­cials. The new buses are quite longer than the reg­u­lar buses, so the driver should be care­ful while driv­ing it. In case any mishap the driver him­self should help the com­muters in­stead of run­ning away. Lastly, the traf­fic po­lice, who are do­ing their job ef­fi­ciently, should spe­cially check the driv­ing of the buses.

Guryog Kaur Dis­play proper time tables of buses I think the tric­ity has a well planned and ef­fi­cient trans­port net­work with suf­fi­cient num­ber of buses sup­ported by good road in­fra­struc­ture and well -co­or­di­nated by traf­fic per­son­nel in ev­ery route of the tric­ity. One can find pros in the tric­ity trans­port net­work af­ter com­par­ing it with an­other city’s trans­port net­work like Chen­nai, Delhi, Mum­bai and Kolkata. I think that the only im­prove­ment needed to make it more com­muters’ friendly is by plac­ing a proper timetable dis­play board on each and ev­ery bus stops. There is need to should and com­muter friendly in or­der to avoid any ruckus.

Ku­nal Ku­mar Fix ac­count­abil­ity The root of the prob­lem is lack of ac­count­abil­ity in the gov­ern­ment sys­tem be­cause most of the time we do not know whom and where we can com­plain and the au­thor­i­ties try to pass the buck. Trans­port depart­ment should have some e-mail id where pub­lic can reg­is­ter their com­plaints. Fur­ther, of­fi­cials’ ef­fi­ciency will im­prove, since con­cerned per­sons in the gov­ern­ment de­part­ments will not be able to deny re­ceipt of com­plaints from gen­eral pub­lic as gen­er­ally they try to do.

Mi­noo Ko­mal Driv­ers, con­duc­tors should be med­i­cally ex­am­ined We can hardly see driv­ers and con­duc­tors wear­ing uni­forms, driv­ers are al­lowed to op­er­ate with all pos­si­ble weak and de­fec­tive eye­sight and even with se­ri­ous ail­ment. Re­cently, a UT trans­port bus met with a se­ri­ous ac­ci­dent killing an in­no­cent girl and in­jur­ing passerby, hit­ting a few rick­shaws be­cause the driver had a se­ri­ous at­tack of epilepsy. This is all due to ad­min­is­tra­tive neg­li­gence. Why the pe­ri­od­i­cal med­i­cal ex­am­i­na­tion is not con­ducted of the driv­ers and the con­duc­tors? Why the ad­min­is­tra­tion is not en­sur­ing that the driv­ers with se­ri­ous visual and other ail­ments are not de­barred from driv­ing? It is not only the life of driver is, but also the life of other 55 per­sons is in the hand of a driver.

Be­sides, the at­ti­tude and be­hav­iour of the driv­ers and con­duc­tors is far from sat­is­fac­tory, they drive rash and dan­ger­ously and hardly ob­serve traf­fic rules and road safety pre­cau­tions. They drive rash and rough due to un­war­ranted pro­tec­tion from their unions, they block the traf­fic by jam­ming the roads and go on strike on some mi­nor is­sues and never both­ered for pub­lic in­con­ve­nience. To make the pub­lic sys­tem more ef­fec­tive, safe, com- muter’s friendly and ef­fi­cient; first, the old, in­ef­fi­cient and de­fec­tive busses must be dis­carded, the ser­vic­ing, mi­nor re­pairs must be out sourced to re­duce the un­war­ranted burden, the unions and as­so­ci­a­tion must be dealt with a heavy hand, phys­i­cal and med­i­cal test of the driver and con­ducted on an­nual ba­sis and par­tic­u­larly, the eye sight of the driver must be checked to make him fit to drive.

Capt Amar Jeet Ku­mar SAS Na­gar needs lo­cal bus ser­vice As the SAS Na­gar is ex­pand­ing there is grow­ing need of pub­lic trans­port sys­tem. ear­lier, we had tried to in­tro­duce the lo­cal bus ser­vice in col­lab­o­ra­tion with PRTC but due to some cir­cum­stances the plan could not be ini­ti­ated. How­ever, there is a plan in the pipe­line and we hope that it will be ac­tu­alised soon. We have to start the en­tire process all over again and hope to get the bus ser­vice started soon. Ef­fec­tive trans­port is need of the hour and we are com­mit­ted to pro­vide on the res­i­dents of SAS Na­gar.

Varun Roo­jam, In­ter-sec­tor con­nec­tiv­ity miss­ing SAS Na­gar is be­ing pro­jected as a city of the fu­ture, but lacks an ef­fi­cient trans­port sys­tem. Res­i­dents de­pend mainly on auto rick­shaws, taxis and buses com­ing from Chandi­garh. Even the CTU buses oper­at­ing in the city have proved in­suf­fi­cient. In­ter-sec­tor trans­port con­nec­tiv­ity is miss­ing from here. Buses should ply across sec­tors so that res­i­dents can com­mute with­out any has­sles. An ef­fec­tive pub­lic trans­port sys­tem based on CNG would en­sure pol­lu­tion-free city and save the res­i­dents from be­ing fleeced by auto rick­shaw.

Kan­chan Gupta, Auto-rick­shaws should have com­mon per­mit Though the Panchkula city is con­nected with Kalka, Pin­jore, Bar­wala, Morni and Raipur Rani with buses but it lacks lo­cal bus ser­vices and the op­tion left is auto-rick­shaws, who charged as they pleased. There are no fixed rates. The con­nec­tiv­ity of Panchkula with Chandi­garh and SAS Na­gar can im­prove if we ex­plore more link routes. Fur­ther, there should be a com­mon per­mit for auto rick­shaws run­ning in the tric­ity.

Ramesh Ku­mar, Com­mon per­mit to be fi­nalised soon The UT ad­min­is­tra­tion is the nodal agency for fi­nal­is­ing the pro­posal of hav­ing com­mon per­mit for auto rick­shaws ply­ing in Chandi­garh, Panchkula and SAS Na­gar. It will be fi­nalised soon.

RK Singh, Pro­vid­ing bus ser­vice in in­ner sec­tors im­por­tant The ma­jor draw­back of the pub­lic trans­port sys­tem of the city, es­pe­cially of the ad­min­is­tra­tion-owned Chandi­garh Trans­port Undertaking (CTU) is that com­muters have to walk long dis­tances be­fore get­ting buses or au­tos. De­spite be­ing a planned city with planned road net­work, we have yet not de­vised the mech­a­nism to pro­vide pub­lic trans­port ser­vices both in the pe­riph­eral ar­eas of the UT and in the in­ner pock­ets of sec­tors. This fact of not pro­vid­ing bus ser­vice in in­ner pock­ets of sec­tors dis­cour­ages the res­i­dents to not to use pub­lic trans­port. Res­i­dents then use their own ve­hi­cles, es­pe­cially cars, which ul­ti­mately lead to con­ges­tion on the city roads. More­over, the mini buses should be in­tro­duced to pro­vide bus ser­vices on the V5 roads, which pass through mar­kets of sec­tors. These buses can also be in­tro­duced on the cir­cu­lar roads travers­ing all four blocks of each sec­tor.

Har­ish C Sethi, UT to add 90 buses soon We want to in­crease the fre­quency of bus ser­vices across Chandi­garh. For the same, the ad­min­is­tra­tion is all set to buy around 90 buses, which would be added to the ex­ist­ing fleet of lo­cal buses. Mini busses would also be pro­cured in the same lot and we would cer­tainly de­vise some mech­a­nism to in­tro­duce these buses on the in­ner sec­tor roads. Spe­cial fo­cus would be given to strengthen the trans­port ser­vice in the pe­riph­eral ar­eas. Be­sides, we are con­tin­u­ously in­tro­duc­ing prac­tices to make our staff more dis­ci­plined. Some con­ven­tional prac­tices, like not to move bus un­til con­duc­tors gives the sig­nal, are be­ing re­vived to pro­vide more dis­ci­plined and safe ser­vices to the city res­i­dents.

TPS Phoolka, Make pub­lic trans­port safe, af­ford­able There is an emer­gent need to strengthen pub­lic trans­port sys­tem, which re­quires the ap­pli­ca­tion of a sys­tem of sys­tems ap­proach that uni­fies ex­ist­ing, di­verse trans­porta­tion modes and sys­tems into a func­tion­ing whole, op­ti­mises their op­er­a­tions, and en­ables fu­ture ca­pa­bil­ity growth to re­spond to na­tional, re­gional, and lo­cal needs. Make pub­lic trans­port safe, con­ve­nient and af­ford­able. Take care in se­lect­ing ve­hi­cles to min­imise their im­pact on emis­sions.

Hema Dave, Need to in­tro­duce BRTS There is a need to in­tro­duce the Bus Rapid Tran­sit Sys­tem (BRTS) in the city; It will be dif­fi­cult for the city to adopt the sys­tem be­cause low-ca­pac­ity trans­port mo-des such as cars oc­cupy a sub­stan­tial part of the road. Though the road net­work can­not be ex­panded much more, pri­vate ve­hi­cles are rapidly grow­ing — at the rate of 1,000 ve­hi­cles a day. City man­agers need to re­alise that the only way to en­sure ur­ban mo­bil­ity in the long run is if more and more peo­ple make trips us­ing pub­lic trans­porta­tion. Hence, in any fu­ture pro­posal, buses have to re­main the ma­jor mode of trans­port. Fur­ther im­prov­ing travel in­for­ma­tion and run­ning a re­li­able and safe ser­vices are im­per­a­tive.

Ra­jeev Sodhi,


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