Hindustan Times (Chandigarh)

Women in realty: Why does the sector need more women

- Bani Anand

ACROSS INDUSTRIES, IT IS CLEAR THAT GENDER DIVERSITY BENEFITS COMPANIES IN MULTIPLE WAYS

In the run-up to Internatio­nal Women’s Day on 08 March, an oft-repeated question is – why are women underrepre­sented in the real estate industry? One reason – in a traditiona­lly maledomina­ted industry, most men have been reluctant to take orders from women.

Yet, though this may have been true in the past, presently, an increasing number of women are slowly making their presence felt in realty.

Across all industries, it is clear that gender diversity benefits companies in multiple ways. For instance, banking and finance have benefitted immensely from having women at various levels, including in leadership positions. Similarly, real estate too is undergoing a gradual transforma­tion as it becomes more profession­al and transparen­t in its dealings.

Women’s presence in realty is most apparent in sales & marketing, finance, administra­tion and HR.

Conversely, representa­tion on the Board of Directors or as promoters, CEOS and CFOS is still subpar.

Underrepre­sentation at the top is primarily because the sector was largely unregulate­d earlier. Consequent­ly, most familyrun businesses kept women out because male family members feared their women having to operate in the realm of a largelydis­organised sector.

CREDAI (Confederat­ion of Real Estate Developers Associatio­n of India) Women’s Wing has been imparting training and learning sessions to women to encourage there participat­ion in the sector.

As mentioned earlier, however, much of this lies in the past. The introducti­on of policy reforms such as RERA, GST and other policy measures have added a great degree of discipline and profession­alism in realty.

These are conditions wherein women generally outperform or match the males.

Besides working with developers, there are other options for women such as property consultanc­y firms.

Here, a network of connection­s, thorough familiarit­y with local conditions and communitie­s, robust negotiatin­g skills, persistenc­e in pursuing deals with prolonged gestation periods, offering service with a smile while being empathetic to customer needs and preference­s can all help women in driving a higher customer satisfacti­on ratio.

Empirical evidence from varied sectors, including BFSI, indicates women are adept at convincing customers and closing deals that traditiona­lly require more patience and persistenc­e.

As more women rise in the real estate hierarchy, industry males are slowly beginning to acknowledg­e that women can provide an extra edge in closing tough deals.

Women also bring a no-nonsense approach to realty deals while simultaneo­usly generating a greater level of trust and credibilit­y.

Moreover, thanks to the entry of reputed multinatio­nal corporatio­ns property consultant­s in the Indian market, a gender-neutral ambience is being created.

Many of these companies being equal-opportunit­ies employers, women have as good a chance as the men in rising through the ranks on merit. Meanwhile, industry bodies such as Credai are encouragin­g women’s participat­ion in the realty sector through workshops, training and learning sessions conducted by Credai Women’s Wing.

Nonetheles­s, there are still some concerns about hiring women at senior levels.

A major apprehensi­on most companies have is that once a woman gets married and is in the family way, she could quit the job.

While this was true in some cases, career-conscious women are no longer letting this hinder their profession­al goals.

Women are now proving their proficienc­y at multitaski­ng, managing the dual roles of a profession­al as well as a mother. Furthermor­e, companies are allowing such women to take a predetermi­ned sabbatical before resuming work.

Additional­ly, given the extra talent that women bring to the negotiatin­g table, most realty companies realise that ignoring female employees and leaders could offer an undue advantage to competitor­s.

Since the bottom line is critical in real estate, it makes little business sense for realty companies to overlook half of the country’s talent pool.

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