Hindustan Times (Delhi)

India is not far behind in implementi­ng automation

- Rozelle Laha feedback@livemint.com

REPORT CARD Even though only 3% of Indian firms are confident about implementi­ng new tools and technologi­es, according to the Deloitte Human Capital Trends India Report 2017

Even as 86% Indian companies understand the implicatio­n of automation on talent, just three percent is confident about implementi­ng automation, according to Deloitte Human Capital Trends India Report 2017 released on April 26.

According to the report, 40% of companies think that their HR department­s are not strong enough to implement new tools, techniques, technologi­es, and mindsets to support teams across external networks.

“We need to see automation not only from the lens of replacing jobs but as replacing tasks as well. Look at these facts : between 2014 and 2017 the payback period of robots have reduced to half.

In India 69% of jobs are estimated to be at high risk of automation in the next 10-20 years. Companies who embrace this first will win in the marketplac­e,” Debabrat Mishra, Partner,Consulting, Deloitte India, told Mint.

A whopping 96% Indian companies (against 88% globally) are stressing upon building an organisati­on of the future. On the must-have characteri­stics for an ‘organisati­on of the future’ the top three for India were agility (75%), collaborat­ion (68%) and customer centricity (83%), the report that analyses responses from more than 600 leaders from across the country.

In the area of using games and stimulatio­ns to attract and access potential candidates 71% of all respondent­s rated themselves as ‘weak’, while 61% rated themselves as ‘weak’ in using predictive analytics for sourcing and recruitmen­t in the survey.

A majority of 55% survey respondent­s rate themselves as weak in their ability to use Massive Open Online Courses to train and upskill employees and yet another 39% companies consider themselves weak in providing focused leadership programs for women leaders, while 37% think that they are weak in providing focused leadership programs for millennial­s.

The 600 survey respondent­s who took part, were part of the global survey in the third quarter of 2016 and comprised of over 10,000 business and human resoource leaders from over 140 countries.

The India Report for Deloitte’s fifth annual Global Human Capital Trends survey has been supported by the National Human Resource Developmen­t (NHRD) Network.

“India is not far behind in implementi­ng automation. At Deloitte we are already helping clients in India realise the benefits of automation,” Mishra added.

“We use ‘Robotic Process Automation’ ourselves to manage peak demand for certain kind of tasks in India. Clients are using these in areas like finance and human resources.”

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