DMRC officials ordered to use Metro for better services in festive rush
HIGH FOOTFALL Metro tells officials to use the trains for commuting for better monitoring and immediate redressal of problems
NEW DELHI: DMRC officials have been ordered to use the Metro while commuting for work.
The directive was issued by the Delhi Metro Rail Corporation’s (DMRC) Director (Operations) Sharat Sharma in view of the expected rush because of the festive season. The corporation believes it will help in ensuring smooth operations and maintenance during the high footfall days.
“Any minor issue or incident which may affect pleasant travel experience for the millions of passengers in this festive season is directly monitored and attended to by the officials in the least possible time,” the directive said.
“Officials of DMRC’S operations and maintenance department have been asked to intensify their travel by the Metro while moving to and fro duty,” a Metro spokesperson said.
A statement from the corporation further said that the drive is also intended towards ensuring the “highest level” of cleanliness on its premises.
The services of the Delhi Metro, which started operations in 2002, is availed by nearly 30 lakh passengers daily, according to the DMRC.
“There are over 12,000 overhead electric poles, 16,000 Insulators and around 2,000 km of running OHE cable which are vulnerable to open environment and are effectively maintained to provide uninterrupted services across the network,” said Anuj Dayal, Executive Director/corporate Communications, DMRC.
“Similarly, around 730 pantographs on the fleet of 227 trains
need immediate attention whenever any external infringement is noticed during services. A pantograph is an apparatus mounted on the roof of an electric train, tram or electric bus to collect power through contact with an overhead wire,” Dayal said.
“Maintaining the doors of trains, which open and close over 12.90 lakh times in a day’s operation, is another major challenge that are to be kept 100% snag free throughout the day in order to maintain punctual running of services,” he said.