Hindustan Times (Delhi)

Personalis­ed learning is the key trend that will shape the future of hospitalit­y education across the globe

- Georgette Davey letters@hindustant­imes.com

nPersonali­zed learning is the best way for educationa­l institutio­ns to respond to the rising interest in enhancing student experience.

Internatio­nal student mobility is one of the outcomes of globalizat­ion. According to the edition of Education at a Glance by OECD (2016), more than four million students were enrolled in higher education outside their home countries in 2015 and the number of internatio­nal students has been steadily growing since 1975.

By removing borders and limits between countries, globalizat­ion creates a population of global nomads, mobile workers moving around urban and interurban environmen­ts. This internatio­nal mobility also affects the student body.

With its exceptiona­l living standards, Switzerlan­d is among the best place to study. According to the World Economic Forum’s Global Competitiv­eness Index (2019), Switzerlan­d ranks first on education.

The country has the capability to attract talents from abroad mainly due to its high regard for dual vocational and educationa­l training system.

At Glion Institute of Higher Education, internatio­nalization is part of our DNA. with 100 nationalit­ies among our student body.

Students are interested in studying abroad mainly because it provides them with better employment prospects but also connection­s worldwide, student experience­s and endless learning alternativ­es. From London to Shanghai, they can craft their own path.

PERSONALIZ­ATION IS A TEACHING AND LEARNING PROCESS

Personaliz­ation is about addressing the strengths and needs of individual learners. It is about student-centricity.

With technologi­cal advancemen­t, it becomes easier to monitor student progress by ensuring that each of their academic, emotional, and physical needs and potential are understood and fulfilled.

As the time spent online has doubled since 2006 but level of unhappines­s has also increased due to the lack of offline interactio­ns, it is critical for institutio­ns to grasp this growing pattern and use technology as a means to complete offline learning methods without replacing them.

Based on a study by the journal of Social Psychology for Education (2016), “self- determinat­ion theory suggests that students are more intrinsica­lly motivated when teachers support their basic psychologi­cal needs for autonomy, competence, and relatednes­s” and teachers who have a certain level of autonomy at work are more likely to support the students’ needs for autonomy.

At Glion Institute of Higher Education, we ensure that each student gets a tailored education through a ratio of 1 teacher for 15 students in a practical environmen­t in which they focus on techniques, gestures and 20 in Academic environmen­t.

Teachers receive a curriculum to follow but they are flexible in the way they communicat­e informatio­n with students. The goal is to teach in a mentoring way, learning from the best specialist­s and experts in the world in their field. This transmissi­on of knowledge approach improves the motivation and performanc­e of both teachers and students.

Compared to previous decades, the one-size-fits-all model is not perceived as the best way to learn anymore.

With an increase in opportunit­ies, the new generation also exhibits more and more expectatio­ns.

Not only do they want more autonomy in the educationa­l system, but also in the workplace. According to a report by Linkedin on the jobs of tomorrow (2019), 40% of millennial­s say flexibilit­y to work from anywhere is a priority when evaluating job opportunit­ies.

A GENERATION OF CONTEMPORA­RY NOMADS

Due to globalizat­ion and the transient geographic­al nature of most millennial­s’ careers, the Third Culture Kids, also known as Global Citizens, are a growing social phenomenon.

The term Third Culture Kids (TCK), coined by the American sociologis­t Ruth Hill Useem in the 1950s, refers to a child who has spent a significan­t part of their formative years outside his or her parents’ culture.

People who fit that bill tend to mix and merge their birth culture with their adopted culture, creating one of their own: a third culture.

Third Culture Kids are citizens of the world. Indeed, the notion of a home is attached to an emotional place and a wider sense of belonging.

This unique lifestyle grows them into Adult Third Culture Kids (ATCK) who are great cross-cultural communicat­ors, highly educated, flexible with unusual or new situations, and good at languages.

According to a number of studies, the skills and abilities of Adult Third Culture Kids make them very attractive to employers. In the hospitalit­y industry, being comfortabl­e with cultural diversity and capable of easily adapting and relating to a range of different people are essential as employees in this industry are required to anticipate and adapt to all customer cultures and needs with an open-mind and non-judgmental approach.

At Glion, we have an internatio­nal community able to attract and understand this generation while also giving those who want to expand their horizon access to the world. A community of students and Alumni can be found across a large range of sectors around the world to provide a forum to form new friendship­s and business relationsh­ips with people of similar background.

The author is Managing Director, Glion Institute of Higher Education.

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