Smoother de­liv­ery across city, cops as­sure e-tail­ers

Hindustan Times (Delhi) - - Front Page - Soumya Pil­lai and Prawesh Lama [email protected]­dus­tan­times.com

nNEW DELHI: De­liv­ery of es­sen­tial items or­dered online could be­come a re­al­ity once again af­ter days of cus­tomers hav­ing to put up with abrupt can­cel­la­tions and e-com­merce ground staff fac­ing ha­rass­ment at check posts where po­lice per­son­nel seemed un­aware of who was al­lowed to func­tion de­spite the lock­down and who wasn’t.

Delhi Po­lice as­sured rep­re­sen­ta­tives of e-com­merce com­pa­nies on Wed­nes­day that their de­liv­ery boys would be al­lowed to en­ter the Cap­i­tal and de­liver goods.

In a meet­ing with the rep­re­sen­ta­tives, ad­di­tional com­mis­sioner of po­lice Man­deep Rand­hawa told them that their em­ploy­ees would be given cur­few passes to cross in­ter­state bor­ders, and would be al­lowed to move within the city for home de­liv­ery of es­sen­tial items.

Rand­hawa as­sured them that the po­lice would help the com­pa­nies open their ware­houses and en­sure they face no prob­lems. “The work has al­ready started. Cur­few passes will be is­sued at the ear­li­est. Home de­liv­ery of es­sen­tial ser­vices will not be af­fected. We are work­ing with the com­pa­nies to en­sure that nei­ther their de­liv­ery per­sons nor cit­i­zens face any in­con­ve­nience,” Rand­hawa said.

From Sun­day, when Prime Min­is­ter Naren­dra Modi had called for a day-long peo­ple’s cur­few across In­dia, cus­tomers have been com­plain­ing that the stock of es­sen­tial prod­ucts, such as gro­ceries, veg­eta­bles, fruits and even medicines, have been short on apps such as Gro­fers and Big Bas­ket.

Delhi Po­lice have also started ask­ing res­i­dents’ welfare as­so­ci­a­tions (RWAS) across the city to al­low de­liv­ery boys to drop off es­sen­tial items af­ter e-com­merce com­pa­nies said their staff were stopped by se­cu­rity guards.

DELHI PO­LICE AS­SURED REP­RE­SEN­TA­TIVES OF ECOM­MERCE FIRMS THAT THEIR DE­LIV­ERY BOYS WOULD BE AL­LOWED TO EN­TER THE CAP­I­TAL AND DE­LIVER GOODS

SANCHIT KHANNA/HT PHOTO

Peo­ple stand in a queue to buy es­sen­tial items from a gro­cery store in Karol Bagh in New Delhi on Wed­nes­day. n

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