Smoother delivery across city, cops assure e-tailers
nNEW DELHI: Delivery of essential items ordered online could become a reality once again after days of customers having to put up with abrupt cancellations and e-commerce ground staff facing harassment at check posts where police personnel seemed unaware of who was allowed to function despite the lockdown and who wasn’t.
Delhi Police assured representatives of e-commerce companies on Wednesday that their delivery boys would be allowed to enter the Capital and deliver goods.
In a meeting with the representatives, additional commissioner of police Mandeep Randhawa told them that their employees would be given curfew passes to cross interstate borders, and would be allowed to move within the city for home delivery of essential items.
Randhawa assured them that the police would help the companies open their warehouses and ensure they face no problems. “The work has already started. Curfew passes will be issued at the earliest. Home delivery of essential services will not be affected. We are working with the companies to ensure that neither their delivery persons nor citizens face any inconvenience,” Randhawa said.
From Sunday, when Prime Minister Narendra Modi had called for a day-long people’s curfew across India, customers have been complaining that the stock of essential products, such as groceries, vegetables, fruits and even medicines, have been short on apps such as Grofers and Big Basket.
Delhi Police have also started asking residents’ welfare associations (RWAS) across the city to allow delivery boys to drop off essential items after e-commerce companies said their staff were stopped by security guards.
DELHI POLICE ASSURED REPRESENTATIVES OF ECOMMERCE FIRMS THAT THEIR DELIVERY BOYS WOULD BE ALLOWED TO ENTER THE CAPITAL AND DELIVER GOODS
People stand in a queue to buy essential items from a grocery store in Karol Bagh in New Delhi on Wednesday. n