UPPCL MD told to personally monitor meter malfunctioning complaints

LUCKNOW : Energy minister Shrikant Sharma has asked the UP Power Corporation Ltd (UPPCL) chairman to personally monitor and ensure the redressal of complaints with regard to malfunctioning of meters. Sharma said he called up the chairman expressing displeasure over complaints about jumping of units in the meters from all over the state and asked him to personally monitor such complaints.

LUCKNOW: Energy minister Shrikant Sharma has asked the UP Power Corporation Ltd (UPPCL) chairman to personally monitor and ensure the redressal of complaints with regard to malfunctioning of meters.

Giving the information here on Friday, Sharma said that he called up the chairman expressing displeasure over complaints about jumping of units in the meters from different parts of the state and asked him to personally monitor such complaints and ensure their disposal to consumers’ satisfaction. The minister urged the consumers to lodge their meter related complaints on the 1912 helpline number. “We have asked discoms to immediately install check meters at the consumers’ premises in the event of complaints about meter running fast,” he said.

Sharma said the energy department had launched a special drive for villages to provide uninterrupted power to feeders that reported less than 15% line losses. The department, he said, would also enhance capacity of transformers up to 40%.

The minister appealed to consumers to pay their bills on time to get better services but also asked officials to thinks of disconnecting power supply of only those consumers who had not paid their bills for more than three months.