LONGER SHIFTS CAN INCREASE ERROR RATES
If you thought that working long hours may help you please your boss, think twice. According to a survey by a global software firm, employees who work longer shifts typically make 9% more errors than those on with shorter shifts.
This shows that attention spans drift over a long work day while revealing how ineffective software and poor processes are hindering productivity. The survey also found that workers are saddled with disconnected applications, leading to poor processes, increased errors, and wasted actions.
“Many organisations instinctively try to solve process issues and improve employee productivity by throwing more software at the problem without truly understanding the root cause of their inefficiencies,” said Don Schuerman, CTO of the software firm that’s done the survey.
The survey is based on the analysis of nearly five million hours of desktop activity of operational support employees