Hindustan Times (Lucknow)

Cathay Pacific makes second first-class blunder in two weeks

- Agence France-Presse letters@hindustant­imes.com ▪

HONGKONG: For a lucky few, it’s the gift that keeps on giving: a Cathay Pacific snafu offering premium tickets at a fraction of their value, for the second time in less than two weeks.

On its website on Sunday, Cathay was offering first-class flights from Lisbon to Hong Kong via a connecting flight through London with a partner airline for just $1,512, the South China Morning Post reported.

A similar journey in first- class via Frankfurt meanwhile, would set travellers back an eye-watering $16,000.

“We are looking into the root cause of this incident both internally and externally with our vendors,” a Cathay spokespers­on, who attributed the error to an “input issue”, was cited as saying.

The Hong Kong-based carrier will honour the cheap fares for the “very small number” of savvy and fortunate travellers, the spokespers­on added, as it did last time.

Airline and travel blogs went into overdrive on New Year’s Eve after eagle-eyed shoppers noticed the carrier was offering first and business class tickets on its website from Vietnam to the United States and Canada for as little as $670.

That represente­d a staggering discount from the usual $16,000 round trip flight on first class, and $4-6,000 on business class.

It took two days for Cathay to publicly acknowledg­e the error, and a spokespers­on declined to say how many tickets were sold at the discounted price.

 ?? REUTERS ?? ▪ The Hong Kong-based carrier will honour the cheap fares for the “very small number” of savvy and fortunate travellers.
REUTERS ▪ The Hong Kong-based carrier will honour the cheap fares for the “very small number” of savvy and fortunate travellers.

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