Hindustan Times (Lucknow)

Dedicated control room helping keep Sangam city clean

- K Sandeep Kumar letters@hindustant­imes.com

PRAYAGRAJ: A mobile phone rings suddenly on the Prayagraj Nagar Nigam (PNN) campus located in the heart of Civil Lines here. A staffer promptly answers the call and notes down the complaint in a register. Immediatel­y, a vehicle of the municipal corporatio­n is dispatched to clear uncollecte­d garbage from a site in Allahpur.

Within half-an-hour, the garbage is removed and sent to a collection station. From there, it will eventually end up at Baswar solid waste management plant of the district. Daily, dozens of calls are received and acted upon.

All this activity is courtesy a control room with the dedicated numbers 8303701317 and 0532242720­4. It functions on the PNN campus from 5am to 9 pm and plays a vital role in the fight to keep the Sangam city clean. It is also monitoring the cleaning activities of various localities and streets of the city daily.

A similar helpline toll free number 1920 is also functional at the Integrated Control and Command Centre of Prayagraj Smart City. Here, too, calls about poor civic issues are received and redressed, said Prayagraj municipal corporatio­n commission­er Ravi Ranjan.

The entire set- up for collecting garbage and getting it processed at the solid waste management plant has been further streamline­d following a detailed missive dated April 4, 2022 for effective monitoring of civic services and the cleanlines­s mechanism. The missive was sent to all municipal corporatio­n commission­ers and the district magistrate­s.

In response to the instructio­ns, a micro-plan has been designed and implemente­d, detailing the beat plan for sanitation workers for cleaning streets, lanes and by-lanes of the city. Weekly cleaning of drains and its confirmati­on from locals is also being undertaken. Similarly, daily cleaning of localities and main streets from 5am to 8am is also taking place in all wards, said Ravi Ranjan.

“Every morning, all officers, including municipal commission­er, inspect the field operations between 5am to 8am and ensure effective outcomes are achieved,” said Ranjan.

“We already have an effective door-to-door collection of garbage system in the city. Dry and wet waste is duly segregated. For the collection of garbage, the route plan of vehicles, too, has been implemente­d. Garbage vulnerable points have been identified. Special attention is being paid to cleaning these areas,” the Prayagraj municipal commission­er said.

 ?? HT PHOTO ?? A PNN vehicle and a sanitation worker collecting waste from a house in Prayagraj.
HT PHOTO A PNN vehicle and a sanitation worker collecting waste from a house in Prayagraj.
 ?? HT PHOTO ?? A PNN staff member manning the control room at Prayagraj Nagar Nigam office.
HT PHOTO A PNN staff member manning the control room at Prayagraj Nagar Nigam office.

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