Mansarovar sta­tion in need of facelift, say an­gry com­muters

Hindustan Times ST (Mumbai) - HT Navi Mumbai Live - - NAVI MUMBAI - Sang­hami­tra Sen­gupta sang­hami­tra.sen­[email protected]­dus­tan­

KAMOTHE: Closed ticket win­dows, blank in­for­ma­tion dis­plays, no an­nounce­ments and dirty toi­lets are only some of the prob­lems faced by com­muters at the Mansarovar sta­tion ev­ery day.

Al­though it is one of the fastest grow­ing nodes in the city, res­i­dents who choose to travel by train have to pre­pare them­selves for a night­mar­ish ex­pe­ri­ence. “The sta­tion has six ticket win­dows but usu­ally, only one of them is op­er­a­tional. Long queues usu­ally mean chaos and a waste of time. I of­ten miss my train be­cause of the rush at the ticket win­dow,” Kamothe res­i­dent Deepali Shinde said.

Even the coupon vend­ing ma­chines (CVM) at the sta­tion lie in a state of ne­glect. “None of the CVMs work, there is only one Au­to­matic Ticket Vend­ing Ma­chine (ATVM) which is also oc­ca­sion­ally op­er­a­tional. Get­ting hold of your daily ticket is a chal­lenge,” said Umesh Joshi, another res­i­dent.

Com­muters have also com­plained about the ab­sence of ad­e­quate se­cu­rity at the sta­tion. “Last week I was re­turn­ing home from work at around 11 pm. Tak­ing ad­van­tage of the de­serted sta­tion a man started fol­low­ing me through the dark sub­way. Thank­fully I could rush out and get into an auto rick­shaw,” said another res­i­dent.

But while the list of prob­lems re­mains end­less, of­fi­cials claim to be help­less. The sta­tion is still un­der the ju­ris­dic­tion of the City and In­dus­trial De­vel­op­ment Cor­po­ra­tion ( Cidco). “We are go­ing to de­ploy a few Rail­way Pro­tec­tion Force (RPF) per­son­nel by the end of this month. We are also in the process of de­ploy­ing some mahila squads near the women coaches to in­crease se­cu­rity for women. Other in­fra­struc­ture needs be looked af­ter by Cidco as the sta­tion is not yet handed over to the rail­ways,” an of­fi­cial from RPF, Pan­vel said.

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