Beware of ‘bank staff’ ask­ing for info

Thane cy­ber cell gets 2,473 com­plaints this year, a whop­ping in­crease from 1,721 com­plaints last year

Hindustan Times ST (Mumbai) - HT Navi Mumbai Live - - HT NAVI MUMBAI - Faisal Tan­del faisal.tan­[email protected]­dus­tan­

THANE: Cy­ber crimes in the city have dou­bled from last year, said Thane po­lice.

The po­lice are try­ing to cre­ate aware­ness about such fraud among peo­ple, and has ap­pealed to peo­ple not to di­vulge their per­sonal or bank­ing de­tails to call­ers pos­ing as bank employees.

The Thane cy­ber cell have got 2,473 com­plaints of cy­ber­crime in 2015 till date – a whop­ping rise from 1,721 com­plaints in 2014, and 870 in 2013.

Around 60 per­cent of the cases in 2015 are of debit card and credit card fraud. Other types of crimes in­clude email spoof­ing, email hack­ing and mo­bile phone trac­ing.

“We have started cre­at­ing aware­ness among Thane res­i­dents by dis­play­ing posters in res­i­den­tial com­plexes, junc­tions, po­lice sta­tions, gov­ern­ment of­fices and cor­po­rate of­fices. We have dis­played around 40,000 posters and ban­ners across Thane com­mis­sion­er­ate,” said JK Sawant, se­nior po­lice in­spec­tor, cy­ber crime cell, Thane.

Alarmed by the rise in such crimes, the po­lice are making peo­ple aware of such crim­i­nals.

“We ap­peal to the peo­ple not to give their per­sonal de­tails on phone. Fraud­sters make those calls be­cause your bank will not call cus­tomers for such de­tails. If they claim that your card is go­ing to be blocked, you should per­son­ally visit your bank and con­firm that, in­stead of shar­ing your de­tails on phone,” said Sawant.

A se­nior po­lice of­fi­cer from Thane com­mis­sion­er­ate also said that in many cases where cash has been deb­ited from the ac­count by fraud­sters, you can get it back with your bank’s help.

Al­though banks keep re­mind­ing cus­tomers that they never ask for debit or credit card de­tails, un­sus­pect­ing peo­ple fall for the trap.

The fraud­sters usu­ally do their home­work well and get ba­sic de­tails of cus­tomers.

They call up peo­ple, say­ing that they have not been us­ing the card for long, and it is go­ing to be blocked. To avoid this, they have to share the per­sonal de­tails, the fraud­sters say.

Aruna Uday Kelkar, 53, a res­i­dent of Ti­lak Na­gar in Dom­bivli (East) re­cently vis­ited the Thane cy­ber cell of­fice, say­ing that a fraud­ster cheated her of Rs66,905. Kelkar is a clerk with Pun­jab Na­tional Bank.

The fraud­ster of­fered to raise her credit card limit and took her per­sonal de­tails such as her 16-digit credit card num­ber and her pass­word, and deb­ited the amount. A case was reg­is­tered at Ka­pur­bawdi po­lice sta­tion this week.

“This case shows that even the bank employees can fall prey to such crim­i­nals,” said a po­lice of­fi­cer from the Thane com­mis­sion­er­ate.

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