Hindustan Times ST (Mumbai)

65% of Indian fliers would pay extra to not have to talk to co-passengers: Study

- Gayle Sequeira

ONLY 13% OF FLIERS SAID THEY WOULD SHAME AN OFFENDING PASSENGER ON SOCIAL MEDIA

Bernadine Mendes, a nurse, returned to Mumbai on a flight from Tel Aviv, Israel last week. Her greatest source of discomfort during the eight-hour trip? A co-passenger who kept up a steady stream of conversati­on throughout, preventing her from getting a good night’s rest. By the end of the journey, Mendes said she seriously considered paying the airline extra to seat her somewhere quieter. She is not alone. As many as 68% of Indian fliers dread being seated next to a passenger who talks too much, said a study released on Thursday The Flight Etiquette Survey online travel company — showed 65% of Indians would not hesitate to pay extra to be seated in a designated ‘quiet section’ if the aircraft made provisions for one.

Ironically, 61% of the 1,002 Indian adults surveyed said they used flights as an opportunit­y to meet new people. Krupa Joseph, a freelancer, said she often carries a book on domestic flights as it makes for a great conversati­on starter.

As many as 60% said they often engaged the stranger seated next to them in conversati­on, with 57% saying they felt comfortabl­e discussing religion or politics with a co-passenger. Only 33% of respondent­s said seated next to a flirtatiou­s passenger. “I don’t think it is possible to form a lasting connection with someone you’ve only spoken to for a few hours on a flight, but flirting with a co-passenger is an interestin­g way to pass the time,” said Joseph.

As many as 52% of fliers said rear-seat kicking was the worst violation of airport etiquette that a co passenger could commit alcoholic beverages before or during the flight (50%), talking loudly or listening to music at deafening volumes (49%), failing to look after crying or misbehaved children (48%) and rushing to disembark ahead of those seated in front of them (43%).

“The worst thing a co-passenger could do is be rude to the staff. I have observed this several times. Being seated next to a crying infant, especially during long flights, comes second because there is nothing one can do in such a situation, except feel sympatheti­c towards the parents,” said Ivan Fernandes, vice president (marketing) at Sajjan India Limited. However, only 13% of fliers said they would on social media. Alerting the flight attendant seemed to be the most popular way of dealing with misbehavin­g co-passengers with 69% of respondent­s saying they would opt for this.

Fernandes said he is also irked by fliers who ask him to exchange seats prior to take-off It is not uncommon for Indians to be unhappy with their allotted seat, with 6% of respondent­s admitting to faking an illness or injury just to get a better seat The survey however, states that 76% of Indians feel that for most part, their fellow passengers are considerat­e and as many as 59% have offered their seat to a co-passenger in need, said Manmeet Ahluwalia marketing

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