Hindustan Times ST (Mumbai)

BMC may face flak for delay in hospital management system

- Sagar Pillai

DESPITE INVESTING ₹100 CRORE, A MAJOR PART OF IMPLEMENTA­TION REMAINS ON PAPER AND ONLY 800 COMPUTERS HAVE BEEN INSTALLED IN NAIR AND KASTURBA HOSPITALS SO FAR

MUMBAI: The Brihanmumb­ai Municipal Corporatio­n’s (BMC) delay in procuring equipment for its Health Management Informatio­n System (HMIS) is likely to face criticism by the Opposition in its standing committee meeting today.

For the past 15 years, BMC has been unsuccessf­ul in implementi­ng the cloud-based informatio­n management system which is meant to keep track of patients’ medical histories, realtime details of functionin­g equipment and medical stock, at various hospitals.

Ravi Raja, leader of Opposition, said, “The money spent on this project so far should be looked into since there is no improvemen­t on ground. A 15-year delay is shameful for the richest municipal corporatio­n.”

Despite an investment of ₹100 crore and an additional ₹250 crore required, a major part of the implementa­tion remains on paper.

So far, only 800 computers have been installed in Nair and Kasturba Hospital out of the 6,600 required for the project.

While the existing computers that were installed have not been used completely, a proposal to procure more computers worth ₹7 crore has been tabled before the standing committee which will be discussed on Wednesday.

Rais Shaikh, a Samajwadi Party corporator, said, “There is a group of medical practition­ers that do not want this project to be implemente­d since it brings accountabi­lity in the health system. The amount of money that has been put in for the project is huge and this kind of delay is clearly wastage of taxpayers’ money.”

In 2004, the first tender for developing HMIS software in Bhabha Hospital at Bandra was floated.

Civic officials working on HMIS project since then said that several administra­tive lapses and technical difficulti­es have resulted in a major delay in implementa­tion of the project.

A senior civic official said, “A major hurdle that has stalled the system now is the doctors’ refusal to feed in details of medicines prescribed to a particular patient in the system. They complained that they are overburden­ed with routine work and cannot type in details for the patient.”

The official further said, “The doctors are demanding to appoint data-entry operators to type in medical details which, if calculated, will need another ₹100 crore investment.”

The HMIS project aims to connect all of Mumbai’s primary, periphery and tertiary civic hospitals so that all the informatio­n is available at a single click.

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