Hospitality Talk

TARUN SETH

- General Manager Hyatt Regency Chennai

ARR, not occupancy, to rise

We are expecting a five to seven per cent increase in ARRs, while occupancy may remain at the same level as it was this year.

The occupancy stagnation is primarily due to the sports segment as they seem to have moved away from the city.

Value add-ons, game changers

South India is a very competitiv­e market in terms of pricing. Value add-ons to the rate will be expected by corporate travellers in the coming year. The online segment will continue to lead and will see a double-digit growth over 2018.

World of Hyatt builds base

Our global loyalty programme, World of Hyatt, continues to attract more and more guests to book directly through us. Other benefits include special offers for members, which entice our guests to book through us.

 ??  ?? The online segment will continue to lead and see a double-digit growth over 2018”
The online segment will continue to lead and see a double-digit growth over 2018”
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