Hospitality Talk

REUBEN KATARIA

- General Manager JW Marriott Hotel Bengaluru

ARR and occupancy may suffer

We have had a very healthy 2018 so far and are looking at an increase in ARR with occupancy levels being stable at approximat­ely 80 per cent throughout the year. However, with an increase in supply of rooms, we expect the next year to see pressures on ARRs and occupancy.

Industrial growth to benefit

The three southern states of Karnataka, Telangana, and Kerala are collective­ly known for IT, infrastruc­ture, defense, and leisure travel among other revenue-generating avenues.

With the upcoming technology parks in these states, investment is expected to increase with new growth in business opportunit­ies. This will have a positive impact on the hospitalit­y sector.

All for the customer

At Marriott Internatio­nal, investment in direct business channels is a key focus area. The initiative­s are taken at the Asia Pacific level to promote and incentivis­e benefits towards end customers, along with a look-no-further policy to give our loyal customers real benefits in order to remove multiple layers of booking channels.

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