Thriving in Aerocity
Being in the vicinity of one of the busiest airports in the world calls for extra security measures and world-class services. Suman Gahlot, General Manager, Aloft New Delhi Aerocity, gives an insight into the market here.
How is the overall business of Aerocity doing? How has it evolved in the last year?
Aerocity, as a location, has picked up very well. With so many corporates moving in, the food courts, up-to-date security, and the corporate hub of Gurugram give us a strategic advantage over hotels in North and South Delhi. A number of MICE events have now begun to take place in Aerocity, allowing attendees to dodge the Delhi/Gurugram traffic. Transient leisure guests prefer a location closer to the airport, and Aerocity becomes an obvious choice. Airline crew also prefers staying at Aerocity because of its proximity to the airport.
What about the performance of your property, given that it is relatively new here?
We are getting good response from guests and they seem to be liking the natural lighting and open-space concept of the hotel. The year 2019 looks very promising for business, and we should achieve a fair market share by the end of the first quarter.
What kind of security protocols do you need to follow, being so close to Delhi airport?
Aloft New Delhi Aerocity firmly believes in ‘safety first for firstclass service’. Aerocity has been declared as a hypersensitive zone by the government and security agencies, so we have to strictly equip this property with all approved safety and security features, including bollards, boom barriers, ETD, VMS, XBIS machine, DFMD, detectors, CCTV, face recognition system, smoke detectors, fire sprinklers, emergency alarms, AED, and other gadgets as per our global and local brand guidelines.
What advantages does Aerocity enjoy over other prime hotel locales of Delhi-NCR?
Located in the convenient area of Aerocity, the property illustrates the ideal culmination of contemporary and futuristic infrastructure, making it accessible to all the most popular areas of the city.
The hotel attracts many clients from across the country and globe through its renowned culinary expertise. What plays to our advantage is our promise to guests and patrons to provide the comfort of this property within a short drive from the airport.