‘Sealy'ed with a good night sleep
Vinod Khatri, National Manager - Contract Sales, Sealy India, talks about the importance of mattresses/beds even for the housekeeper. Happy guests are more likely to share good fulfilled experience which is vital for the hotel brand.
Mattresses play a very important role as the guest’s prime requirement is the comfort and a very good night sleep rejuvenates the body. Mattresses/beds is an important aspect even for the housekeeper. Guests look forward to a comfortable stay and the mattress/bed plays a major role in their overall comfort. The house keepers ensure the overall upkeep of the room, bed, mattress, washrooms and pantry area. In today’s world where everything is digital, guests are particular about sharing their experience whether good or bad on the hotel website and a happy guest who has had a good night sleep on a comfortable mattress will definitely share good fulfilled experience which is vital for the hotel brand.
So, selecting a right mattress is important as it enhances the overall hotel brand experience. Mattresses were perceived as commodity in 2 or 3-star properties. The 4 and 5-star hotels always gave more importance on selection of the right mattress.
CHALLENGES
We generally get demands from the hotels for modifying the bed base to meet the total height requirement which is crucial for the designer. Sealy has multiple options even in the bed base and the height can be adjusted by using castors, glides, which are available in different heights.
We design different specifications keeping in mind the requirement shared by the hotels in the likes of firm, cushion Firm, Plush and Ultra Plush. Sealy offers various options under its collection of UniCased, UniSided and Double-Sided technology to cater a wide demand placed by the hotels