INDERJEET SINGH BANGA

the impact

We are looking at a situation of zero revenue across all restaurants and fixed costs continuing which is a huge cash crunch situation. While employee care is of foremost importance, saving the business also is a critical question. Between the three stages of survival, revival and finally thrive we are at the first stage right now as an industry.

the recovery plan

When and how the recovery starts is a question only time can answer. However, one thing is clear that it shall require employers, employees and stakeholders, that is, landlords and government agencies to support each other to tide over the crisis. Employers need to be mentally strong; employees need to take it as a challenge for their families as well as business. Landlords need to support in zero rentals till closure and a downsize rental during recovery period till this is over. As an industry, one of the key changes we are seeing presently is that home delivery is going to be the future, also hygiene inside the restaurant, audited supply chain and safety of staff and guests in terms of social distancing is going to be the way forward. Also, smaller and value-added formats will see early recovery as compared to luxury and gourmet dining.