Hospitality Talk

NAYAN SETH

- General Manager Taj Palace New Delhi

As we are going forward, we are gaining better control. We can easily take in about 200 people, but we all await the guidelines. The right approa approach will be to open the hall with 50 per cent capacity. We have opened F&B and took the restro to customers by offering home deliveries and takeaways. Rather than discountin­g, our value propositio­n is – luxury must not get affected. There is som some movement happening in the domestic region, we have come up with innovative campaigns like drivecatio­ns for clientele. There is huge amount of pent up demand as most people are opting for resorts, staycation

packages. We are getting F&B queries for October & November.

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