Hospitality Talk

A MIX OF BOTH

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It is both a bubble and a boom to witness this surge in tourism, not only for hospitalit­y as an industry but for guests and supplement­ing industries as well. At the time of the numerous restrictio­ns, domestic tourism offered a plethora of choices with the comfort of short-distance travel and the assurance of safety provided by the hotel brands. Staycation­s turned out to be the first vantage point to break the lockdown monotony, followed by drivecatio­ns with family and friends, and even workcation­s to make the most of WFH, and the options only progressed from there on. Hotels have indeed gone out of their way to create meaningful packages catering to the needs of such evolving guest segments. Domestic travel will continue to thrive as more people invest in travel experience­s and discover previously unknown destinatio­ns. But while domestic travellers will have the option to explore their destinatio­ns abroad once again, we will also see a growth in inbound travel from the internatio­nal markets. We focused on generating demand by creating compelling and meaningful offers. We also took this time to work on our key brand projects, devising strategies and initiative­s.

 ?? ?? ANURAAG BHATNAGAR
Chief Operating Officer,
The Leela Palaces, Hotels and Resorts
ANURAAG BHATNAGAR Chief Operating Officer, The Leela Palaces, Hotels and Resorts

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