Chief Technology Officer, Tatacliq
What according to you are the three biggest/most important changes happening in the world of technology?
Deep learning and it’s impact of large Data warehouses and Data Lakes Neural network driven machine learning
Digital streaming platforms and the Analytics of video streaming
How do you think these changes will impact Indian retail?
Indian retail cannot move forward without a online offline mode. Data mining and Analytics via Deep and machine learning will play a key part on Indian consumer experience.
What are the 3 game changing technologies in the space of customer experience?
Clevertap’s Mobile Customer’s Marketing and targeting/mad Street Den Vue. AI platform for personalisation and recommendation/sap’s recast AI framework
What are the top priorities for you in the coming years you as CIO of the company/brand?
Customer engagement with data mining, customer experience with nimble high touch systems and processes and a agile develops team to cater to the exponential load of the Indian high traffic and its demand.
Top 3 challenges retailers will face from a Technology point of view in India?
To get rid of their legacy systems/embrace the technology driven new age process/to make people get into brick and mortar retail and increase footfall with the growing e-commerce industry.
How is IOT shaping up the industry? Tell us about the role and significance of IOT in your company?
IOT is shaping up more as a ‘sensor ‘Analytics vertical. It will play a massive role in supply chain and logistics.
Your top 3 favourite retail technologies, which you would like to introduce in India?
Radian 6 from Salesforce/adoption of IBM WATSON/ SAP’S Hybris reintroduce back in India