JDA Soft­ware: Help­ing In­dian Re­tail­ers Re­alise Max­i­mum Value

Lev­er­ag­ing the power of im­mer­sive tech­nolo­gies, IOT, ar­tić­cial in­tel­li­gence, ma­chine learn­ing, and data sci­ence in a world of sup­ply chain that’s fast em­brac­ing In­dus­try 4.0

Images Retail - - CONTENTS - – By Charu Lamba

The global re­tail in­dus­try is now be­ing driven by con­sumer in­sights. This is the new nor­mal where de­mand-driven sup­ply chain, a decade old con­cept, is a re­al­ity that no re­tailer can af­ford to ig­nore. The re­tail scene in In­dia, one of the fastest grow­ing mar­kets in the world, is no ex­cep­tion. This is where, JDA Soft­ware, with more than 4,000 cus­tomers around the world, is help­ing re­tail­ers in In­dia lever­age this dis­rup­tion and to proćtably de­liver to their cus­tomers. Ac­cord­ing to Girish Rishi, CEO, JDA Soft­ware, In­dia is a fast grow­ing mar­ket for JDA. “We have grown 80 per­cent year-over-year in the last two years. Seven of the top 10 re­tail­ers in In­dia lever­age JDA to op­ti­mize their sup­ply chain across di­men­sions such as cat­e­gory man­age­ment, as­sort­ment plan­ning, op­ti­miz­ing store op­er­a­tions and ware­house op­er­a­tions and all of the top Ćve gro­cery and con­ve­nience re­tail­ers in In­dia use JDA for space and cat­e­gory man­age­ment.” Fo­cus on In­dia Re­tail JDA’S fo­cus on In­dia re­tail can be es­tab­lished by the fact that this soft­ware provider of­fers a unique 30-day en­gage­ment ap­proach that is ex­clu­sively aimed at Tier I and II re­tail­ers lo­cally. “We of­fer this lim­ited-pe­riod en­gage­ment ap­proach in as­so­ci­a­tion with our part­ners in In­dia like HCL, TCS, EY and Ac­cen­ture. Dur­ing this pe­riod, we in­gest re­tailer data, for­mat and struc­ture the un­struc­tured

data and de­rive valu­able in­sights for them us­ing JDA’S re­tail plan­ning and ex­e­cu­tion ca­pa­bil­i­ties. This al­lows us to show­case how we can de­liver a nim­ble and ag­ile re­sponse in a 30-day ca­pac­ity prompt­ing re­tail­ers to un­der­stand and eval­u­ate what JDA can do,” states Rishi. This process be­gins with un­der­stand­ing im­me­di­ate pain points of re­tail­ers and cor­re­lates those to pos­si­ble block­ages in their sup­ply chains. These can be com­mon sce­nar­ios like re­tail­ers end­ing up with too much in­ven­tory or the ex­act op­po­site of that when the de­mand is high. At this point, JDA de­cides what tools can the com­pany bring in at the sys­tem hy­giene level to plug the gaps iden­tićed. This could be us­ing a JDA prod­uct like JDA De­mand Fore­cast­ing, JDA Ware­house Man­age­ment or JDA As­sort­ment that would pro­vide quick in­sights so that the re­tailer can benećt. This be­comes the ba­sis of JDA’S longterm re­la­tion­ship with these re­tail­ers. “We de­liver real re­sults to re­tail­ers be­cause we have been work­ing data sci­ence for 30 years. We were the orig­i­nal data sci­ence com­pany! We ac­quired com­pa­nies like i2 Tech­nolo­gies, Manugis­tics, and Red­prairie, and we have a very large ca­pa­bil­ity in In­dia alone. Over 2,000 of us are sup­port­ing prod­uct de­vel­op­ment and en­gi­neer­ing, and pro­fes­sional ser­vices. This prox­im­ity to the mar­ket­place cou­pled up with our part­ners pro­vide us an edge lo­cally in the In­dia mar­ket where the con­sumer is very vi­brant,” Rishi fur­ther ex­plains. A good ex­am­ple here would be Shop­pers Stop with whom the com­pany has worked for over 20 years now where JDA is seen as a trusted ad­vi­sor to­day. Soft­ware-as-a-ser­vice Not just in In­dia, but re­tail­ers around the globe con­sider JDA a part­ner be­cause JDA helps them to stay cur­rent in real-time with con­sumer de­mand and at the same time al­lows them to fo­cus on their core busi­ness. This is made pos­si­ble by JDA’S Soft­ware-asa-ser­vice or Saas so­lu­tions that not only helps re­tail­ers re­duce their IT spends but also gives them back the their time they needed to spend in data cen­ters and ap­pli­ca­tion man­age­ment. “What we like to tell our cus­tomers is that you go on Saas with us, that’s your last up­grade. You’ll never have to worry about an­other up­grade. It’s our re­spon­si­bil­ity,” states Girish. JDA is far­thest ahead in the re­tail in­dus­try with their Saas ca­pa­bil­ity. No won­der, JDA is the only com­pany named a leader by Gart­ner across all Ćve Magic Quad­rants that cover sup­ply chain and re­tail mer­chan­dis­ing so­lu­tions. Next Gen­er­a­tion Sup­ply Chain So­lu­tions JDA’S next gen­er­a­tion so­lu­tions ex­tend its lead­ing end-to-end port­fo­lio through mar­ket-lead­ing edge tech­nolo­gies. Aptly named, JDA Lu­mi­natetm, these so­lu­tions em­brace the cloud, IOT, AI/ML, ad­vanced an­a­lyt­ics and cross-plat­form in­te­gra­tion to pro­vide com­plete sup­ply chain vis­i­bil­ity and pre­scrip­tive rec­om­men­da­tions that en­able more ac­cu­rate, proćtable busi­ness de­ci­sions. Built on a cog­ni­tive, con­nected re­al­time plat­form, Lu­mi­nate so­lu­tions boast of a built-in net­work con­trol cen­ter. It’s a Saas so­lu­tion that senses un­ex­pected events across the sup­ply chain, iden­tićes po­ten­tial im­pact of such dis­rup­tions and or­ches­trates sub­se­quent cor­rec­tive ac­tion with ma­chine learn­ing-based pre­scrip­tive guid­ance. In­dia Part­ner Net­work With a strate­gic part­ner­ship with Mi­crosoft, JDA is all set to take their on­go­ing Saas mo­men­tum to the next level. “JDA ap­pli­ca­tions de­liver seam­less cus­tomer ex­pe­ri­ences across cloud, on-premise, and edge so­lu­tions. Our strate­gic part­ner­ship with Mi­crosoft ac­cel­er­ates JDA’S mis­sion as the sup­ply chain plat­form com­pany, en­abling our broad ecosys­tem of joint part­ners and de­vel­op­ers to fur­ther lever­age our AI/ Ml-based so­lu­tions,” as­serts Rishi. Au­ton­o­mous Sup­ply Chain With its re­cent ac­qui­si­tion of Blue Yon­der, the mar­ket leader in ar­tić­cial in­tel­li­gence (AI) and ma­chine learn­ing (ML) so­lu­tions for re­tail and sup­ply chain, JDA ac­cel­er­ates to­wards its vi­sion of Au­ton­o­mous Sup­ply Chaintm. “This al­lows JDA to tackle a myr­iad of cus­tomer chal­lenges such as crit­i­cal spend and de­mand analy­ses, in­tra-day fore­cast­ing and pre­cisely pre­dict­ing ETAS and in­ven­tory avail­abil­ity, all of which are cru­cial suc­cess fac­tors across the re­tail, sup­ply chain and lo­gis­tics in­dus­tries,” con­cludes Rishi.


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