NRAI moves CCI against Zomato & Swiggy

The National Restaurant Association of India (NRAI) has approached fair trade regulator Competition Commission of India (CCI) for a detailed probe against Zomato and Swiggy, alleging “anti-competitive practices” by the food-ordering platforms. Keeping the interest of restaurants in mind and how they have been affected by the “inherently anti-competitive practices” of Zomato and Swiggy, the NRAI on July 1 had filed information with the CCI, the NRAI has said in a statement. Issues such as bundling of services, exorbitant commissions, deep discounting, and a lack of transparency had been flagged in the submission.