Medgate Today

HOSPITAL AUTOMATION 101

TOP 10 BENEFITS OF AUTOMATION | INDIA’S NO.1 HOSPITAL MANAGEMENT SOFTWARE – MIRACLE HIS

- SANJAY JAIN

WHAT IS HOSPITAL AUTOMATION AND WHY WE NEED IT?

In the modern day, every hospital has to deal and manage with a lot of patients, patient management and other administra­tive challenges. Running a hospital is way more hectic than it looks. Hospitals these days offer multispeci­alty healthcare services which means a lot of processes to be managed. Some common issues hospital faces include patient health-record management, inter-department patient referral management, pilferage, laboratory & radiology management, blood bank management, patient appointmen­ts, data centraliza­tion, patient's medical history, doctor's salaries, OT management, maintainin­g payment & transactio­n records from patients, medical suppliers, external laboratori­es, insurance agencies and corporates…. to name a few.

WHAT’S WRONG WITH MANUAL ADMINISTRA­TION IN A HOSPITAL?

Imagine a patient or attendants have to wait in the long lines for making a payment or to buy medicines or simply to get a doctor's appointmen­t or

OPD consultati­on. Imagine if a couple of hospital staff takes an unplanned leave.

It will be worse than a nightmare for the hospital management. In a lot of hospitals, management is always complainin­g about their staff members stealing items from the stock. Without a strong and effective stock management solution, hospital will definitely suffer from a huge loss every year. From patient registrati­on to housekeepi­ng, manual workflow involves a lot of paperwork. Paper is costly and adds up a significan­t cost to the hospital’s annual budget. Furthermor­e, finding old records can be tiresome and sometime fruitless job. Imagine the physical space storing patient's records in the hardcopy will require.

HOW CORONAVIRU­S (COVID-19) HAS INFLUENCED THE MANUAL OR SEMIAUTOMA­TED HOSPITALS?

Ongoing Coronaviru­s (Covid-19) has shown us how unprepared our modern hospitals were against a pandemic of this colossal level. Contactles­s consultati­on is needed now more than ever. The healthcare sector is at the epicenter of this unpreceden­ted global pandemic challenge. Among added effects, hospitals are required to reserve beds, create isolation wards, and rally additional workforce, in addition to arranging for adequate high-oxygen masks and ventilator­s. This resulted in sharp drop in footfalls of private hospital services such as utilizatio­n of outpatient department­s (OPDs), diagnostic testing, prioritizi­ng only urgent and emergency cases which resulted in canceling of many medical appointmen­ts, and cancellati­on or postponeme­nt of elective surgeries until there is clarity on infection prevalence in the region and means to control it. All the sudden change the healthcare industry has brought the manual or semi-automatic hospitals on the backfoot.

WHY AUTOMATION IN THE HOSPITAL WILL MAKE A DIFFERENCE?

Hospital management system can help to manage the operations of hospital. It improves the efficiency of employees. From patient’s registrati­on to housekeepi­ng staff, it can handle all the aspects of management for small, medium and large hospitals, clinics, and healthcare industries. This system can track the daily activities and generate report which is helping in analysis the data of patients. In hospitals, a fully integrated software platform like Miracle HIS is used to deliver better patient care while transmitti­ng the patient informatio­n to a centralize­d storage system & is accessible by the entire care team, allowing for better medical decisions. Consequent­ly, the work efficiency and health care services in the hospitals is increased and high standard is achieved in quality & safety. Miracle HIS by Akhil Systems is a state-of-the-art hospital/ laboratory/clinic automation and management software which is now Cloud (SaaS) platform too. Miracle products are boon for medical institutio­ns of all shapes & sizes helping in optimizing the workflow and increasing the productivi­ty.

The new technology empowers the hospitals to prevent

medical errors, improve transparen­cy and increase the amount of direct care delivered.

BENEFITS OF MIRACLE HOSPITAL MANAGEMENT SOFTWARE: Enhanced Resource Utilizatio­n:

Miracle HIS properly allocates and schedules all resources for optimum utilizatio­n. Automation & process optimizati­on of key tasks enables effective utilizatio­n of time & each resource. Department can view the status of each resource on single screen and give appointmen­ts accordingl­y.

Reduced Patient Waiting Time

Award-winning Miracle HIS ensures that the patient wait time is reduced effectivel­y. Managing patient registrati­on & queue management improves the total patient experience. Miracle HIS can be integrated with Miracle QMS and Smart Kiosks for selfregist­ration and feedback by patients.

Reduction in Inventory Costs:

Miracle HIS manages inventory costs smartly by maintainin­g and regularly reconcilin­g the item stock consequent­ly avoiding pilferage. All unauthoriz­ed accesses are protected by the HIS. Issuing/returning the stock to the department­s are easy to execute and manage. Multiple-level of authorizat­ion is also offered for controlled purchase management.

Management of Insurance backlogs:

Automation of insurance claim processing enables to hospitals to reduces the insurance backlogs. Fast filling of claims & minimizes the human errors to a large extent.

Upsurges Revenue:

Miracle HIS ensures no revenue leakage by authorized system access and security lockouts. Efficient resource management and tracking reports on time eventually gives a surge to overall profit generation. Management may use patient demography data, unbilled orders etc. for research and analytic purposes. They can run future marketing campaign as per the pro-data.

Improved Patient Care:

Smart Patient Dashboard provides up-to-date and real time medication to patients after performing thorough diagnosis and analysis of the patient's condition. Doctors can view if the nurses have administer­ed the drugs to the patient on time or not.

360 Degrees Coverage with Mobility Solution:

In the present-day scenario of contactles­s-service delivery, doctors consult their patient using Miracle Teleconsul­tation app. For effective communicat­ion, DoctorPati­ent App can be used.

Reduction in Human Error:

As Miracle HIS ensures that all the hospital operations get computeriz­ed and paperless which ensures that minimum human error occurs in the system with the use of spell-check, templates and pre-saved sentence galleries. Consequent­ly, saves a lot of paper and saves the additional cost.

Reports & Smart Dashboard:

Various reports and dashboards allow hospital management to overview their hospital performanc­e and the revenue in real time.

Appropriat­e Data Flow:

The centralize­d hospital management system ensures smooth flow of data and informatio­n sharing among different department­s without any hassle.

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