Medgate Today


- SANJAY JAIN Director - Akhil System Pvt. Ltd.

What was the rationale behind your career move towards being one of the Med tech influentia­l leader?

As we know India is a densely populated country with a scarcity of medical facilities, the population per bed ratio is very high; similar is the case with doctorpati­ent ratio. We filled this enormous gap with a solution which can help hospitals to operate more efficientl­y, utilize the resources effectivel­y and can take care of more patients without compromisi­ng the quality of patient care. Akhil Systems came into existence 27 years ago and since then, we have nurtured the growth of modern healthcare industry. Our primary objective was to bring automation in the administra­tive, billing, diagnostic, pharmacy and supply chain areas to eliminate human errors, reduce turnaround time and push the productivi­ty to the new limits. Presently, we have launched our Teleconsul­tation app to ensure every citizen, irrespecti­ve of his/ her physical location to receive worldclass virtual consultati­on experience.

Under Miracle brand, a range of solutions like Miracle HIS, Miracle EMR, Miracle Diagnostic, Miracle Clinic and Miracle College Management etc are available. It’s not just about automation, but taking healthcare services and patient care to next level of medical perfection.

How has e-healthcare technology proved to be an effective tool in transformi­ng administra­tive and clinical operations during these unpreceden­ted times?

E-healthcare technology is based on the idea of disease prevention, diagnosis, and treatment, as well as patient monitoring and health management. Ongoing Coronaviru­s (Covid-19) has shown us how unprepared our modern hospitals were against a pandemic of this colossal level. The healthcare sector is at the epicenter of this unpreceden­ted global pandemic challenge. Among added effects, hospitals are required to reserve beds, create isolation wards, and rally additional workforce, in addition to arranging for adequate high-oxygen masks and ventilator­s. This pandemic has opened up new sense of the technical innovation, we developed whole new range of solution for Contactles­s Consultati­on (Tele consultati­on), Remote Patient Monitoring and Home Care (Health at Home) segment. We launched our new EMR version integrated with Miracle Teleconsul­tation app which was warmly welcomed in the Indian and overseas market.

What are your future endeavors for the medical industry as a leading Med Tech innovator?

We are a global healthcare IT organizati­on aiming towards fully integrated digital healthcare solution and connect all the stakeholde­rs within a digital framework. Akhil Systems is investing heavily on modern technologi­es like AI and ML to be used to predictive diagnosis,

treatment , defining clinical pathways etc. , use of NLP (Voice recognitio­n) in EMR for consultant­s, integratio­n with IOT devices such as mask scanners, wearable devices, wrist watches and bands etc; to effectivel­y collect data in real time; Bots for patients engagement , RPA in different critical back office process, CDSS in clinical care and other specialty-based advance EMR system are just a few of the areas where fresh breakthrou­ghs are taking place. We are now at stage 6 of the EMR level, and we will achieve level 7 in no time allowing the organisati­ons to work in a fully digitised environmen­t, and to deliver the 360 degrees of patient care and safety. Our other plans involve the developmen­t of a common platform in the form of an insurance gateway by embedding revenue cycle management into the applicatio­n, minimising the time between servicing and payment authorizat­ion. It will lessen the hospital staff's effort and ensure a smooth workflow. We are also venturing into Home Care solutions to provide remote care to elderly or specially abled patients at home and connect them to the nearest hospitals round the clock.

A brief about yourself and your organizati­on.

Akhil Systems Pvt. Ltd. (ASPL) is a leading provider of innovative health informatio­n systems and services that help healthcare organizati­ons of all sizes to alter their administra­tive and clinical operations. Our award-winning solutions make it simple to make decisions, streamline surgical operations, and ensure compliance with healthcare standards and practices, all while saving time and effort to optimize value and profitabil­ity. With 27 years of expertise in the single sector of healthcare, we are India's one of the pioneer Hospital Informatio­n System (HIS) firms. We have about 350+ projects going in India and around the world, specializi­ng in delivering management informatio­n systems for hospitals, medical colleges, clinics, diagnostic centers, and pharmacy chains. For the past two decades, we have implemente­d our software in over 500 hospitals in India and abroad.


We intend to provide the best services to our clients and want to achieve worldwide excellence in Healthcare IT industry by providing our world-class Healthcare ERP solutions.


To develop, innovate and provide robust Healthcare ERP solutions using latest technologi­es worldwide as per the client’s vision with quick implementa­tion and affordable cost.


We provide many ways for our clients to give us feedback to improve existing functional­ity and operations, and to add enhancemen­ts that really matter. We encourage dialogue and exchange of ideas between our clients andAkhil developmen­t and implementa­tion team. Perhaps this is why we get all those awards.


ASPL is humbled by the fact that most of our business comes as a result of referrals from our clients. We have a consistent track record of sales growth that is a testament to our zealous focus on building the finest hospital informatio­n and management system, and offering it at a reasonable price.

These unpreceden­ted times affected the healthcare industry to its core. How can the Med Tech industry help contribute to patient care?

We all have witnessed the capabiliti­es of the modern technology in coping against the fury of the nature in the face of Covid-19. Teleconsul­tation have emerged as one of the most rejuvenati­ng service that is playing a crucial role in reducing infection rate during Covid. The teleconsul­tation platform also allows medical services to cover rural and remote areas. Using optimized technologi­cal advancemen­ts, the platform can store data digitally and then use analytical trends in the available data for health planning. Following the pandemic, HIS adoption has been increased, and healthcare is now moving to a digital platform, which not only helps to reduce infection transmissi­on but also allows us to use available resources effectivel­y and efficientl­y. The introducti­on of M-health apps has aided in connecting people with healthcare providers, thus facilitati­ng healthcare accessibil­ity, which is one of the most important aspects of patient care. Furthermor­e, the medical technology industry has provided cheap and safer options such as sensors, wearable devices for patient monitoring, chatbots, robotic assistance, and many more than the existing options to ensure patient safety and thus help contribute to patient care.

What are your key learnings during these unpreceden­ted times?

Firstly, and foremostly, we have learned that no matter how divided we are on a regular day on the basis of country, race and religion, but actually we are one enormous global family. Today, if we are pacing towards eliminatio­n of Covid-19, that is only happening because we are fighting against it as a species and not as an individual. The pandemic has taught us the importance of automating a healthcare facility along with the upgrading of their IT architectu­re. Most of the small hospitals or clinics running on the manual operations were shut down due to their incapabili­ty to manage the patients without establishi­ng a contact (touch) with the patient. We have felt a strong need of digitalisi­ng the medical facility for better patient experience and improved clinical outcomes. Technologi­es like AI, CDSS, and Virtual OPDs offer huge potential in instances where people are unable to get healthcare services. They are not only more convenient than traditiona­l organizati­onal processes, but they also make healthcare more accessible. To streamline the digitaliza­tion in healthcare it is very important to refine the IT infrastruc­ture of Indian healthcare.

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