Mastering Small Talk

Small talk is defined as ‘matters of little consequence discussed between strangers’. Effective small talk in the business world is a great way to impress people and get attention. It serves as an icebreaker, opens doors for conducting further conversation and helps build relationships. While it may appear that some people are ‘gifted’ and conduct excellent small talk, it is a skill that can be acquired with a little bit of planning and practice.

What to talk about?

Small talk requires little creativity or originality – there are a few common topics which are frequently used as ice breakers in most business and socio-business settings.

Popular topics:

CURRENT EVENTS: As there is no substitute for knowledge, reading the popular business newspapers / magazines is a must.

VARIETY OF SUBJECTS: A little knowledge on a variety of topics like books, movies, art, travel, local cuisine helps.

SPORTS: Even if you aren’t a sports enthusiast, update your knowledge on large international and domestic sporting events.

THE EVENT YOU ARE CURRENTLY ATTENDING: Central theme / topic, hosts, large sponsors, speakers/ panelists (if any).

INTEREST IN OTHERS: Never start a conversation by speaking about yourself, instead, get people to talk about themselves – a subject most people love! Ask open-ended questions related to their professional life, achievements and hobbies, and invest time in listening to their responses. Business cards contain adequate information and make great conversation starters.