Importance of end-to-end services
Rajeev Kale, COO – MICE, Domestic & Sports Holidays, Thomas Cook (India) Ltd brings forth the essential elements to bring about prosperous growth in MICE:
1. End-to-end services from air travel, visa, travel insurance, foreign exchange, hotel, and sightseeing options
2. Cuisine which caters to the Indian taste
3. Experiential activities - Tailor-made sightseeing via exhilarating helicopter rides, hot air balloons, gondolas, decadent limo drives and the adrenalin rush of super-cars! 4. Meticulous planning and smooth execution 5. Personalised service is also important, where each customer is contacted individually