The Westin Hyderabad Mindspace

Di­et­mar Kielnhofer, Gen­eral Man­ager, The Westin Hyderabad Mindspace, says the ho­tel pro­motes well­ness in travel

Micetalk - - CONTENTS -

Hyderabad is a known con­ven­tion city. How does The Westin Hyderabad Mindspace ben­e­fit from this?

It is a com­bi­na­tions of sev­eral things,. With 427 rooms we are the ho­tel with the largest room in­ven­tory in Hyderabad, cou­pled with a great lo­ca­tion, out­stand­ing culi­nary ca­pa­bil­i­ties and di­verse func­tion venues. For in­stance, we can pro­vide out­door cater­ing in our Westin Lawn, spread over an area of 4,830 sqft for up to 700 peo­ple. I re­fer to our lawn and pool as an ‘oa­sis in the city’.

What is the USP of the ho­tel?

Most no­table is the abil­ity of our as­so­ciates to de­liver on a con­sis­tent ba­sis a high level of per­son­alised ser­vice. Our af­fil­i­a­tion to a world­class brand like Westin with a unique cul­ture pro­mot­ing well­ness in travel that places the cus­tomer in the front and cen­tre in every­thing we do. That, cou­pled with world class reser­va­tion sys­tem is very dif­fi­cult to beat. Last but not the least, our lo­ca­tion in the heart of Ra­heja I.T Park, gives us an ad­van­tage like none other.

What kind of events, con­fer­ences and busi­ness meet­ings take place in the ho­tel?

As per what the def­i­ni­tion of MICE states, we cater to mul­ti­ple events like so­cial wed­dings. For the ex­hi­bi­tion sec­tion, we host pres­ti­gious events like the ‘Times Prop­erty Show’, ‘Ed­u­ca­tion Fares’, ‘Lux­ury Ex­hi­bi­tion Shows’ to name a few. In the

case of con­fer­ences we cater to large cor­po­rate sec­tions with their com­pany in­duc­tions, lead­er­ship man­age­ment pro­grammes, team build­ing and en­gage­ment ac­tiv­i­ties as well.

How does it stand apart from the com­peti­tors?

Hav­ing a su­pe­rior prod­uct pro­vides you cer­tainly with a com­pet­i­tive edge but it is also the con­sis­tent prod­uct and ser­vice in­no­va­tion cou­pled with a cul­ture that re­wards our as­so­ciates who de­liver on a fre­quent ba­sis a very unique and dif­fer­en­ti­ate ser­vice ex­pe­ri­ence that sets us apart from our com­peti­tors.

What are the fa­cil­i­ties for this in terms of space, tech­nol­ogy, F&B, spe­cial re­quests, re­cre­ation?

From a ball­room to state-of-the art video con­fer­ence fa­cil­i­ties, to sev­eral break­out rooms all on the same floor we can pro­vide every­thing that a mod­ern MICE or­gan­iser re­quires. We fa­cil­i­tate with a large out­door lawn area where we can ac­com­mo­date another 700 peo­ple with di­verse set-up ar­range­ments. We opened a Moroc­can themed out­door lounge at our ter­race with an open area, where we could cater with very unique set ups for another 500 peo­ple.

We opened a Moroc­can themed out­door lounge at our ter­race with an open area, where we could cater with very unique set-ups

Our Ital­ian and In­dian restau­rants are fre­quently cited among the best spe­cialty restau­rants in Hyderabad and also in In­dia; this is all sup­ported by many awards that our culi­nary team wins quite reg­u­larly. For re­cre­ation en­thu­si­asts we have two mod­ern health clubs, a Spa, and an out­door 25 me­ter long lap pool.

Any­thing im­por­tant that is sched­uled for MICE and any spe­cial packages you of­fer?

We have spe­cial cor­po­rate packages in place for the MICE busi­ness plan­ners and we have it all done through e-network, mak­ing it eas­ier for the guests and clients alike.

Di­et­mar Kielnhofer

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