Shivani Misri Sadhoo on people management

People management includes tasks of maximising productivity of an organisation by optimising the effectiveness of its employees.

The term people management is also referred as formal systems devised for the management of people within an organisation. RECRUITING AND

RETAINING THE RIGHT TALENT

Building a great team is the first priority of a manager who deals with people. While hiring, a manager must remember that today employers no longer have the upper hand when hiring. Today's most talented professionals have their choice, with companies fighting for their attention and services. The key is selling potential employees the benefits of working with you. This makes recruitment almost a marketing effort, and in truth, the best recruiting techniques have their roots in the most effective marketing tactics like – using strong social media presence like on LinkedIn, Facebook, and Twitter so that the employee can know and understand about the organisation and its employee activities in a better way. Also offering good remuneration plus practicing employee welfare activities adds to both better recruitment and employee retention.

PERFORMANCE MANAGEMENT

The fundamental goal of performance management is to promote and improve employee effectiveness. It is a continuous process where managers and employees work together to plan, monitor and review an employee's work objectives or goals and his or her overall contribution to the organisation.

An effective performance management system includes the following components:

Performance Planning: Performance planning is the first crucial component of any performance management process which forms the basis of performance appraisals. Performance planning is jointly done by the employee and also by the manager in the beginning of a performance session.

Performance Appraisal and Reviewing: Doing the right appraisal is vital to do good recruitment and to maintain good attrition rate. The appraisals are normally performed once or twice in a year in the form of mid reviews and/ or annual PDRS.

Rewarding good performance: During this stage, an employee is publicly recognised for good performance and is rewarded. This stage is very sensitive for an employee as this may have a direct influence on the self-esteem and achievement orientation. Any contributions duly recognised by an organisation helps an employee in coping up with the failures successfully and satisfies the need for affection and acknowledgment of his/ her efforts.

EMPLOYEE RELATIONS

Employee relations refer to the relationship shared among the employees in an organisation. The employees must be comfortable with each other for a healthy environment at work. It is the prime duty of the superiors and team leaders to discourage conflicts in the team and encourage a healthy relationship among employees.

Offering good remuneration plus practicing employee welfare activities adds to both better recruitment and employee retention

The role of the manager is to see that employees must share a good rapport with each other and strive hard to realise the goal of the organisation. They should compliment each other and work together as a single unit.