Planning it right: Trip Navigator
Gavin D’Costa, Co-founder & Director – Trip Navigator, talks about the tips involved in planning a good event
What is the USP of Trip Navigator? We are committed to providing our clients and our partners with bestin-class experience. This has translated into creation of our state-of-the-art tech platforms:
(a) First-of-its-kind, web portal offering end-to-end corporate travel & event solutions for our customers.
(b) One-of-a-kind mobile application.
What are the best ways to market an event?
When it comes to marketing ourselves, we think that our good work gets us work. A strong word-of-mouth, then followed up with a smart sales and client servicing team, tops up the business marketing for us. Also, the impact of the online marketing, which always comes handy to create top-of-mind recall.
How can one plan a good event? Planning corporate events can be tedious. Tripnavigator.in, our web portal gives planners access to the entire gamut of MICE services in one place, with the ease of viewing, shortlisting, comparing rates and accessing the best deals. We know the importance of traveller reviews while making decisions, but unlike the FIT segment, there is no reliable source for reviews for MICEspecific services. We’re creating a MICE review platform, so users can make informed decisions and leave feedback.
How has 2016 been for you and for the MICE industry as a whole?
We have continued to keep up to the pace of doubling our sales figures year on year and have also won the award for the 'Fastest Growing MICE Company' at the West India Travel Awards 2016. The year also gave us a leap on the technological front, with an online MICE planning portal, which will make life easy for the MICE planners and a mobile application to enhance client experiences while travelling for events. We believe that these platforms will revolutionise the way corporate travel and events are planned and managed.
What are your plans for 2017?
We plan to innovate and continue providing exceptional services, while building the brand and expand exponentially. We are also launching 'Go Vivaah' our specialised destinationwedding management company, keeping in mind the synergies of this business with the MICE industry.
What remains the main challenges for conducting events?
Regardless of the size of the event, a flawless management on-ground is a stressful task. To simplify this, we created a mobile application for the participants, which manages everything from tickets, itineraries, express check-ins to hotels, event scheduling, chats, galleries– all in one place. This application works as a smart tool to enhance the client experience.
Tripnavigator.in, our web portal gives planners access to the entire gamut of MICE services in one place