Our eti­quette ex­pert Shi­tal Kakkar Mehra, talks about the nec­es­sary so­cial skills that need to be adopted in an of­fice en­vi­ron­ment

Our eti­quette ex­pert Shi­tal Kakkar Mehra, high­lights the so­cial skills, that as an ac­quain­tance one can adapt to break the ice among peers

Micetalk - - Contents -

There are sev­eral sit­u­a­tions at work which re­quire us to use our so­cial skills. While these are easy to han­dle when in­ter­act­ing with co­work­ers we are friendly with, it's the one who are mere ac­quain­tances which cre­ate awk­ward­ness. When a col­league…

Gets en­gaged or mar­ried: With a gen­uine smile, wish them warmly “Great News! All the best!” While it is ex­pected that you will in­quire about the wed­ding plans / fu­ture spouse, re­frain from ask­ing in­quis­i­tive ques­tions about their eco­nomic sta­tus/in-laws. Of­fer no free ad­vice on mar­riage!

Gets preg­nant: Wait for the col­league to an­nounce it be­fore you con­grat­u­late her. A sim­ple “Con­grat­u­la­tions!” is ad­e­quate. Again, no hor­ror sto­ries about labour, free med­i­cal ad­vice or sto­ries about how ba­bies can turn lives topsy-turvy!

When a col­league mis­car­ries / loses a loved one: In such griev­ous sit­u­a­tions, sym­pa­thy which is best ex­pressed by a warm hand­shake and a gen­uine “I am re­ally sorry to hear about this”. Never say “At least, the suf­fer­ings over” or the in­sen­si­tive “It was a bless­ing / God's will”. As these are tough losses, your col­league may need weeks be­fore he/she bounces back. The best help is con­tin­ued sup­port and help with their of­fice work while they come to terms with the loss.

When a col­league divorces: Lis­ten to their an­guish and help them move on with life e.g. help­ing file their tax re­turns/ claims, re­fer­ring them to a sup­port group or just be­ing there to lis­ten to their prob­lems as they come to terms with their new life.

When a col­league is fired: Don't waste time analysing the rea­sons for get­ting fired; in­stead, mo­ti­vate them by list­ing their unique tal­ents, help­ing them up­date their re­sume and con­nect­ing them with friends / head-hun­ters from your net­work who can help them get a new job.

When a col­league mis­car­ries / loses a loved one, then in such griev­ous sit­u­a­tions, one must sympathise

Newspapers in English

Newspapers from India

© PressReader. All rights reserved.