Mumbai, Delhi airports adjudged world's best in APAC
The international airports of Mumbai and New Delhi have been rated as the number one airports in the Asia Pacific region serving over 40 million passengers a year. This was announced by the Airports Council International (ACI) – a trade association of 1,953 member airports across 176 countries – for its Airport Service Quality (ASQ) ratings it conducts every year. Mumbai’s Chhatrapati Shivaji International Airport (CSIA) operated and managed by GVK MIAL shared the spot with Delhi’s Indira Gandhi International Airport (IGIA) for the World’s Best Airport for customer experience. They were selected by millions of passengers in a survey carried out by ACI. Passengers were surveyed across international airports for their feedback on 34 key performance indicators.