Three snags in Delhi Metro in 24 hrs leave com­muters stranded

Millennium Post - - Mp City - OUR COR­RE­SPON­DENT

NEW DELHI: Com­muters faced prob­lems trav­el­ing in Delhi Metro's Blue Line on Thurs­day morn­ing as train ser­vices were af­fected on the en­tire stretch due to a sig­nalling is­sue, a day af­ter the cor­ri­dor faced a sim­i­lar tech­ni­cal snag twice. “Train ser­vices are now run­ning nor­mal on en­tire Blue Line with a fre­quency of 3 min 30 sec­onds on Dwarka- Noida sec­tion and 5 min 30 sec­onds on Ya­muna Bank-vaishali sec­tion,” said Anuj Dayal, Ex­ec­u­tive Di­rec­tor, DMRC.

The Blue Line con­nects Dwarka to Noida and Vaishali and is one of the busiest seg­ments of the Delhi Metro net­work. Vaishali sec­tion branches off from Ya­muna Bank, an in­ter­sec­tion sta­tion. "There is some sig­nalling is­sue which is in­ter­mit­tently sur­fac­ing on Ya­muna Bank to Vaishali sec­tion of the Blue Line, af­fect­ing punc­tu­al­ity of ser- vices on the en­tire Blue Line," a se­nior DMRC of­fi­cial said. He said a tem­po­rary ar­range­ment for train ser­vices has been made till the prob­lem is solved.

Dayal said, “The sig­nal­ing is­sue per­tain­ing to the Blue Line ap­peared to be a soft­ware re­lated prob­lem and M/s Siemens, whose sys­tem is op­er­at­ing on this line has been in­formed about this and log of the er­ratic be­hav­ior of the sig­nal­ing sys­tem has been also sent to their head­quar­ters in Ger­many for fur­ther de­tailed anal­y­sis to help us un­der­stand the cause for this fault.”

“The DMRC has adopted a ‘fail-safe' sys­tem for run­ning of Metro ser­vices keep­ing ‘pas­sen­ger safety supreme'. In the even­tu­al­ity of any fail­ure, the trains have to fol­low a set pro­to­col for pro­vid­ing/con­tin­u­ing the ser­vices in man­ual mode with re­stricted speed in the af­fected sec­tion(s) thereby lead­ing to bunch­ing of trains but en­sur­ing full safety,” Dayal added.

Sev­eral com­muters took to twit­ter and com­plained of de­lays. Many said that their trains were stuck for as long as 30 min­utes. "The metro was stand­ing at Nir­man Vi­har for around 30 mins to­day morn­ing and the Noida metro was also mov­ing very slow," tweeted Priya Singh, a com­muter.

An­other com­muter tweeted, "I used to reach my desti­na­tion BVP col­lege from Vaishali metro in 60 min­utes. To­day I was struck in be­tween many times and even didn't reach half my desti­na­tion in 60 min­utes."

Train ser­vices were af­fected twice on the Line due to sig­nalling is­sues in dif­fer­ent sec­tions of the cor­ri­dor.

The first tech­ni­cal snag had oc­curred around 3 pm. The is­sue was re­solved at 4:23 pm and train ser­vices were started as per sched­ule. How­ever, the snag re­curred around 7 pm at an­other sec­tion.

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