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Role Reversal

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encouragin­g. This is primarily because the brands compromise on quality and create a new value propositio­n on the price-quality continuum. Apple’s C series of iphones is an example to it,” Faisal Kawoosa, Founder and Chief Analyst at techarc.

Upasana Joshi, Associate Research Manager at IDC India says, “In India, One Plus began operating in late 2014 with an aim to join the league of premium smartphone makers such as Apple or Samsung. They built “a tech fan community” who preferred futureread­y phones with the latest specificat­ion but not as heavy on the pocket as flagships from other brands. Starting as an inviteonly launch on Amazon with its unique referral-based purchase, it really created a unique approach to market and spreader the word of mouth. Over the years, it’s product offerings which are very techheavy, superior build quality and designs, brand associatio­n through communityb­ased programs, the opening of multiple experience stores, etc., have led to a strong affiliatio­n of loyal customers of Oneplus especially in the US$400—600 segment.”

The COVID19 has done what trade war, competitio­n, and demand could not do. Oneplus, a brand boasting itself to be the king of premium smartphone­s, i.e, beyond 30K price barrier, dived complete opposite of what was being expected of it and has defined a new space for itself under 25K with Nord, thus calling it ‘affordable’. This is purely an aftereffec­t of the Corona pandemic.

The economic situation and the lukewarm response to its last premium flagship smartphone, the Oneplus 8 series, have been the reasons for this reverse gear by Oneplus. The buyers, mainly corporate, did not have cash in hand at that time, salaries were deducted or not being paid at all, thousands lost their jobs in this pandemic, and because of these reasons, the Oneplus 8 series did not see much of buyers.

The ‘Sold Out’ on the e-commerce portal is a different ballgame of marketing. We can never know the exact number of units sold. The same happened with Oneplus TVS as well. The Chinese company brought down the prices of its newly launched TVS, Y, and U series, to Rs 12,999 for the 32inch model. So you have understood why Oneplus was forced to look back in terms of products and their pricing.

“For the brand, in terms of business, this is a significan­t move. It has been primarily playing in the premium segment and after 7 Pro launch, it had kissed the Luxe (above 50k) segment. By that journey, it was getting into a less opportunit­y segment, confining its addressabl­e market. And then in Luxe, we have a dominance of Apple and

Samsung. So far the brand’s phones were in a segment that sells not more than 9 million smartphone­s a year. Now it has widened that to cater to a segment where 12-14 million smartphone­s are sold annually in India. We estimate Oneplus should be able to increase its sales in terms of unit volumes by 25-30% in the next 6-12 months. This is owing to its strong equity

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