The road ahead

Looking ahead, Dish TV plans to identify the right open source solution that can pep up its business strategies. It is also looking forward to deploying an invoicing system with the current bulk mailing solution. Talking about how the organisation tackles the issue of support, Singh says that Dish TV has outsourced this to its vendor, TechnoInfotech.

Singh has a piece of advice to those firms contemplating the deployment of open source software. “With open source software, organisations can benefit in the long term. It is the job of the IT team to look out for alternatives that can save the organisation time and money. Open source software gives you the right to choose a better alternative,” says Singh.

The case study of Dish TV is a classic example of how open source is weaving its way into businesses across the nation. In the days to come, the resistance to open source software is sure to fade away.