OpenSource For You

Life Insurance major, Aviva India, needed a robust IT strategy to support its growing business and its ambitious expansion plans. The company banked heavily on open source and the results were excellent.

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With over 135 branches across the country and a paid-up capital of Rs 20.04 billion, Gurgaonbas­ed Aviva India, one of India’s fastest-growing Life insurance companies, has shown steady growth over the last few years. As its business grew, the company, which is a joint venture between Aviva Plc, a British assurance company, and Dabur Group, realised the need to streamline its IT infrastruc­ture and operations to keep pace with the rapid growth. But the escalating IT costs needed to be checked. As a result, the company ditched the use of proprietar­y software for few of its critical applicatio­ns and decided to go the open source way. The migration proved to be a breeze for the company. Today, 25 per cent of Aviva India’s IT infrastruc­ture is made up of FOSS tools.

When we got in touch with Harnath Babu, CIO of Aviva India, to understand the company’s tryst with FOSS, he said: “Our business case study is a very good example of how open source has the potential to set a company on the fast lane to growth and success. Initially, we had deployed proprietar­y technologi­es from Microsoft and IBM to build and run applicatio­ns. We were scaling up really fast in terms of business and IT infrastruc­ture. The requiremen­t for licences to host the applicatio­ns and rapid developmen­t naturally grew. This was a clear indication that we had to cut costs in a major way. The cost of server management was high. Moreover, in order to administra­te the technlogie­s, we needed to have dedicated and skilled resources in proprietar­y technologi­es which also meant investing a lot of money in upkeep and maintenanc­e.” on the entire process. So we decided to switch over to Red Hat Enterprise Linux (RHEL),” explains Harnath Babu.

For Aviva India, it was important to get on board a good implementa­tion partner who could ensure that the company was able to enjoy the advantages of open source. Aviva found that Red Hat was the right choice with broader open source technology and support offerings and the migration happened within a month for few of LOB applicatio­ns.

The company also deployed the Red Hat Cluster suite and the results were rewarding. “We deployed the applicatio­n and we found that it was much more scalable; the performanc­e was amazingly better and it helped us save a lot of money. Recently, we embarked on a project that included restructur­ing the data centre, virtualisa­tion and consolidat­ion. Once we were completely virtualise­d, we implemente­d Kernel-based Virtual Machine (KVM), a full virtualisa­tion solution that can run multiple virtual machines. We then deployed the Linux OS and JBoss subsequent­ly,” shares Harnath Babu.

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