EeCAF:

An app to completely digitise customer acquisition using the Aadhaar number and biometric fingerprint, hence reducing activation TAT (turnaround time) from a few days to a few minutes.

An app empowering retailers to acquire new customers, reverse wrong recharges and keep them up-to-date with their account and services -ensuring complete synergy between the company’s and retailer’s achievements.

A one-stop-shop for call centre employees, which reduces the average call handling and training time considerably.

This app enables NMT engineers to measure a patroller’s performance for inter-city and intra-city fibre maintenance. It helps to improve operational efficiency and also increase GIS accuracy in the long run. This will also ensure that risk-prone areas are proactively allocated additional resources.

A social networking app for Airtel employees, which enriches internal communication.

An app that provides an aggregate experience metric, thus enabling the planning for future networks as well as resolving existing network issues.