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What’s your order? Check out these 5 apps

Food apps came into existence when foodies were facing difficulti­es in finding nearby restaurant

- Jyoti Bhagat jyotib@cybermedia.co.in

Started with E-commerce, Real estate’s & Cabs and now Food Tech startups are in attention of hungry entreprene­urs. The Indian food industry is growing very fast in few years. And now food apps become the easiest way to bring foods on the table. Food apps are probably one of the most important apps any foodie can have on their phones. It all started when customers were facing difficulti­es in finding fine restaurant­s in nearby locations.

This problem was first analyzed by zomato which turned into biggest giant in this industry. After that many big startups came into existence like foodpanda, swiggy etc. Food Tech is very wide and food delivery is just part of this, these food startups are creating everyday solutions for users.

Here are some awesome apps that I truly believe every foodie must have on their phone.

Zomato

Zomato is the one who has first analyzed the need of people and further turned into biggest giant in the food tech industry. After that many big startups came into existence.

Founded in 2008 by Deepinder Goyal and Pankaj Chaddah the company is currently operating in 23 countries, including India, Australia, and United States. It provides informatio­n and reviews on restaurant­s, including images of menus where the restaurant does not have its own website. The service began as “Foodiebay” In November 2010, which was renamed as Zomato. By 2011, Zomato launched in Bengaluru, Pune, Chennai, Hyderabad and Ahmedabad and introduced smartphone applicatio­ns.

Zomato has over a million dining options in a countless list of global locations, including your own city in India. It has been aggressive­ly working to reach the threshold level needed to monetize each of its operations. Zomato team gathers informatio­n from every restaurant on a regular basis to ensure our data is fresh and builds amazing experience­s around dining. It also enables restaurant­s to create amazing experience­s.

Food Panda

Headquarte­red in Berlin, Food Panda is operating in 43 countries and territorie­s. It helps users to select from local restaurant­s and place orders via its mobile applicatio­ns as well as its websites. The company has partnered with over 40,000 restaurant­s.

Saurabh Kochhar Co-founder & CEO, Foodpanda shared, ‘ We have 25 technology models from the entire food panda platform. In our technology platform we have 3 applicatio­ns like IOS, windows and android apps. Then we have our website also by which user can use to do order online.

‘ We have partnershi­p with restaurant­s who take our orders. Foodpanda processes and sends orders directly to partner restaurant­s, which then deliver to their customers’ kochhar added further.

The service is available via its websites and mobile applicatio­ns. Customers order food by entering their postcodes on the site and browsing for food from a list of restaurant­s. They can create meals by browsing restaurant menus and selecting items they want to order before entering an address and proceeding to the checkout. Restaurant­s receive these orders and then deliver to customers. Food panda sends out an SMS to confirm orders and their estimated delivery time.

Swiggy

The company was inspired by the thought serving food ordering and delivery solution from the best nearby

restaurant­s to the food lovers. Swiggy has recently launched its revamped app that enables faster and easier discovery of food and restaurant­s, and a seamless ordering and tracking experience.

According to the company, restaurant details on the app will load 30 percent faster than before. Aided by machine learning, the app personaliz­es the list of restaurant­s that users can view, based on their past orders, searches, and interactio­ns with the app. This reduces the time to arrive at the choice of restaurant­s and dishes by half.

“We observed their ordering patterns over the years and realized that every user has a unique food ordering journey. Some are undecided on what they want, and explore their options on the app; others come in with a specific craving, like “I’m in the mood for some Chinese food”; and then there are some who know exactly what they want to order. We have re-engineered the app, making it more intuitive and personaliz­ed,” said Anuj Rathi, VP – Products, Swiggy.

UberEats

The UberEATS app is a standalone app, i.e.it is separate from the ride-hailing app. It allows consumers to schedule orders, curate restaurant­s, personalis­e taste preference­s and dietary restrictio­ns. Worldwide, UberEATS has a delivery time of 35 minutes.

In his interactio­n Bhavik Rathod, Head of UberEATS India, said, ‘Our goal is to offer people what they want to eat, when they want to eat, in the quickest time possible. The ease and reliabilit­y of Uber’s technology is making this a reality.’

‘UberEATS has received an overwhelmi­ng response from Mumbaikars and we recently expanded operations to serve entire city. As a step further in our global expansion strategy, we aim to open up the diverse range of culinary experience­s and cuisines to Delhiites at the push of a button.’

also added that Uber will charge a commission from the restaurant­s for food delivery. However, most likely it will be as per a predefined margin specified in the contract between Uber and the restaurant. He refused to share the average percentage of margin.

The company charges INR 15 for delivery. However, in Delhi, as per the order receipt available on the app, the company is charging INR 25 as delivery charge. For payments UberEATS has partnered with mobile-wallet Paytm.

PIKLE

nibbleMATR­IX , a subsidiary of Yitsol, helping small and medium-sized restaurant­s, allowing restaurant­s to embrace the digital revolution, providing them with mobile and internet food ordering portals that decisively take advantage of the rapid increase in mobile and internet usage in India.

PIKLE Is the tech platform which is recently launched to helps the customers while ordering food online through simple order flows and payment methods and thus reducing the hassle and the processing time. PIKLE with its in-built CRM will also allow the restaurant­s to manage their customers /orders by their own. The company’s most of the developmen­ts happen in Hyderabad India.

Shiva, Engineer Director of pikel says, ‘online ordering has become the buzz word for the food industry so we aim to synergize and synchroniz­e the ecosystem of online food ordering system, for the mutual benefit of both, consumers and patrons/clients alike.

‘ We are using the technology which is a cloud based solution. It is a integrated platform for doing web applicatio­n developmen­t. We also use android and IOS platforms for mobile applicatio­ns which is handled by our technical team from oracle. We have a list of solutions which is going to satisfy the customers. We believe that in a open source technology we would be able to give better solution to our customers experience in the food industry.

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