mi­cro­soft Kaizala— panacea for smbs

Kaizala is a mo­bile app specif­i­cally de­signed for In­di­ans by Mi­cro­soft In­dia. Mo­bile pen­e­tra­tion in In­dia is much deeper as com­pared to PC us­age. Also, it is ex­pected to in­crease dra­mat­i­cally in com­ing years. Which means that peo­ple us­ing mo­bile as pri­mar

PCQuest - - SMB CORNER - – Limesh Parekh, CEO, En­jay IT So­lu­tions Ltd.

To­day , in In­dia many busi­nesses use What­sApp very in­no­va­tively to con­duct day to day busi­ness. But What­sApp is a sim­ple chat ap­pli­ca­tion, which is not very ef­fec­tive for Busi­ness. Kaizala comes as a much ex­pected so­lu­tion in mo­bile pro­duc­tiv­ity & col­lab­o­ra­tion App space. It’s like What­sApp for Busi­ness.

Kaizala of­fers some great fea­tures like Un­lim­ited Group Mem­bers, Groups within groups, Like and com­ments, Check­lists, Sur­veys, Polls,Kaizala Ac­tion Cards, Jobs for task as­sign­ment & man­age­ment, Ap

point­ment Man­age­ment us­ing “Let’s Meet”, Lo­ca­tion shar­ing and Live Lo­ca­tion shar­ing. Kaizala also has Pro ver­sion which is paid and comes at­tached to Of­fice 365 Ac­count. How­ever this ar­ti­cle fo­cuses on us­ing free vari­ant of Kaizala for Busi­ness ap­pli­ca­tions

Kaizala can help SMEs & star­tups to be more ef­fi­cient and more con­nected on mo­bile phones. There are many tasks of SMEs and star­tups which can be very ef­fi­ciently man­aged on Kaizala. This can save a lot of money and also in­crease ef­fi­ciency. How can SMEs & Star­tups can ben­e­fit from Kaizala:

In­ter­nal Chat and Dis­cus­sions

Keep­ing in touch. Of course, In­ter­nal team com­mu­ni­ca­tion is the most im­por­tant as­pect of Kaizala App. Best part is that since the chats al­low Like and com­ment, it can be used to cre­ate threaded con­ver­sa­tions.

How to Steps: Send any text to ini­ti­ate a chat and Just click on like but­ton be­low the chat or click on com­ment and write the com­ment.

Man­ag­ing tasks be­tween Teams

There can be a lot of in­ter­nal tasks and jobs as­sign­ment be­tween team mem­bers. Jobs ac­tion is what

“In­di­ans will find many more in­no­va­tive ways to use Kaizala to in­crease pro­duc­tiv­ity. There are lots of rough edges in Kaizala, es­pe­cially in the field of track­ing and an­a­lyz­ing the pro­duc­tiv­ity but these are teething prob­lems and with a so­lu­tion”

Kaizala helps to ac­com­plish ef­fi­ciently. Un­for­tu­nately there is no way to list all the pend­ing tasks. Abil­ity to send re­minders for pend­ing tasks is a great fea­ture.

How to Steps: Just cre­ate a Job and as­sign it to one or more per­son.

Man­age Hier­ar­chy

Kaizala al­lows us­ing Groups in­side Groups that is very use­ful for a large or­gan­i­sa­tion. Cre­ate smaller groups for teams first and then cre­ate an or­ga­ni­za­tion wide group and in­clude all other groups in that main group.

How to Steps: Just cre­ate smaller groups first and then cre­ate the larger group for or­gan­i­sa­tion. When you post any­thing se­lect which group you want to post to.

Send­ing Bills / Vouch­ers.

Kaizala has a very use­ful fea­ture where bills/vouch­ers can be sub­mit­ted to other man­age­ment team mem­bers. Even smaller ven­dors/con­trac­tors can send their in­voices (Im­age) along with other de­tails. How to Steps: Just click on ac­tions and se­lect Sub­mit Bill.

Track­ing lo­ca­tions of Em­ploy­ees.

Many star­tups have field em­ploy­ees who are al­ways on the move. They are not re­quired to come to of­fice daily. “Share Lo­ca­tion”, “Live Lo­ca­tion” and “Photo with Lo­ca­tion” is a great way to track em­ploy­ees and their lo­ca­tion. How to Steps: Just cre­ate an ac­tion of any of above type and share it.

Track­ing lo­ca­tions of de­liv­ery staff

Do you like the way Ola and Uber share the cab’s lo­ca­tion with you, in real time. With Kaizala you can do ex­actly same with your cus­tomers. Sup­pose you are send­ing some team mem­ber for de­liv­er­ing some prod­uct or ser­vice to your client place. That Team mem­ber can share live lo­ca­tion with client, which en­ables client to see where the Ser­vice per­son has reached. How to Steps: Just cre­ate a “Share Live Lo­ca­tion” with the per­son or a group.

Man­ag­ing Meet­ings

Invit­ing team mem­bers or even cus­tomers for any meet­ings and events can be ef­fi­ciently han­dled us­ing “Let’s Meet” func­tion of Kaizala. How to Steps: Cre­ate an Ac­tion called Let’s Meet and share it in the group.

Re­minders / An­nounce­ments / News

An­nounce­ment fea­ture in Kaizala is very use­ful fea­ture, with Ti­tle, De­scrip­tion and abil­ity to add Doc­u­ments, Images and even an Au­dio file to it. How to Steps: Just cre­ate an an­nounce­ment, give proper ti­tle, de­scrip­tion, add any doc­u­ment/im­age or au­dio as an at­tach­ment and send it to the group.


I am sure, We, In­di­ans will find many more in­no­va­tive ways to use Kaizala to in­crease pro­duc­tiv­ity. There are lots of rough edges in Kaizala, es­pe­cially in the field of track­ing and an­a­lyz­ing the pro­duc­tiv­ity but these are teething prob­lems and with a so­lu­tion, they will be re­solved over the time.

Limesh Parekh CEO, En­jay IT So­lu­tions Ltd.

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