In a con­ver­sa­tion Tanuj Vohra, Se­nior Vice Pres­i­dent and Head, In­dia Tech­nol­ogy Cen­ter at CA Tech­nolo­gies speaks on CA Func­tions and In­no­va­tions

PCQuest - - TECH TRENDS - Jy­oti Bha­gat jy­otib@cy­ber­me­dia.co.in

What was the ra­tio­nale be­hind CA launch­ing the mod­ern soft­ware fac­tory? How is it reit­er­at­ing the trans­for­ma­tional mes­sage?

About 4-5 months back we launched a new cam­paign around the mod­ern soft­ware fac­tory. The four key pil­lars of the mod­ern soft­ware fac­tory re­volve around agility, au­to­ma­tion, in­sights, se­cu­rity. What we did at CA was to try and make sure that we took a lot of our point prod­uct of­fer­ings and

map them around th­ese four key pil­lars. And that’s been trans­for­ma­tional as far as how CA has been think­ing about not just how we go to mar­ket with our prod­ucts but also in terms of how we think about our prod­ucts and how do we de­velop those prod­ucts.

We have heard a lot about the In­dia Tech­nol­ogy Cen­ter. Can you elab­o­rate on the func­tional USPs of this cen­ter?

We got a very strong or­ga­ni­za­tional cul­ture and that is re­flected clearly in the In­dian Tech­nol­ogy Cen­ter as well. It’s about main­tain­ing very high stan­dards of ethics; it’s about mak­ing sure that we are hir­ing the best and the bright­est in the in­dus­try. And then also mak­ing sure that there is a lot of fo­cus on strong en­gi­neer­ing fun­da­men­tals. We also have to en­sure that our soft­ware pro­cesses are much ma­tured. We are us­ing Ag­ile. We are us­ing Safe which al­lows you to de­ploy Ag­ile at scale. We are striv­ing for in­no­va­tion at var­i­ous lev­els, top down as well as bot­toms up. It is very in­ter­est­ing to see how ma­ture the In­dia Tech­nol­ogy Cen­ter is in terms of how we are do­ing de­vel­op­ment which is not just sus­te­nance of legacy prod­ucts so to speak but also cut­ting edge de­vel­op­ment of net­work tech­nolo­gies.

What will be some of th­ese cut­ting edge in­no­va­tion work hap­pen­ing at the Cen­ter?

As I said in­no­va­tion needs to be bot­toms up as well. It can­not al­ways be re­in­forced from the top. What we did fairly re­cently was to start this con­cept of garage; this was a unique lab that pro­vided a very con­cep­tual and hands on learn­ing ex­pe­ri­ence through ex­per­i­ment­ing and tin­ker­ing with tech­nolo­gies. We have got a hard­ware lab there where you can play around with IOT de­vices and Rasp­berry files which have very in­ter­est­ing pro­to­types. For ex­am­ple, this home au­to­ma­tion solution us­ing Alexa--voice with ro­bot­ics. We of­ten try to take some of th­ese tech­nolo­gies into the re­spec­tive prod­ucts we are work­ing on. That is a great ex­am­ple of or­ganic in­no­va­tion.

Was the CA Ac­cel­er­a­tor Pro­gram a man­i­fes­ta­tion of this or­ganic in­no­va­tion?

A great fo­rum that we came up with to ac­tu­ally be able to start a top down ef­fort was what we called the CA Ac­cel­er­a­tor Pro­gram. The Ac­cel­er­a­tor Pro­gram was for fos­ter­ing or­ganic in­no­va­tion; it is all about tak­ing ex­ist­ing great ideas that em­ploy­ees have and then turn­ing them into great out­comes. So the way the ac­cel­er­a­tor works is lit­er­ally like a link startup. You come up with an idea and we find a set of spon­sors for you for that idea. We make sure that we pro­vide you some level of fund­ing. And then off you go and start work­ing on that idea. And just in the past few months I have seen some in­ter­est­ing suc­cesses com­ing from that Ac­cel­er­a­tor Pro­gram. One great ex­am­ple was in the area of ad­vanced an­a­lyt­ics where we came up with a ca­pa­bil­ity we call Jarvis in­ter­nally.

How does CA map the pil­lars of the mod­ern Soft­ware Fac­tory to the dy­nam­ics of the in­dus­try and en­ter­prise cus­tomers?

As far as I think about CA Tech­nolo­gies as well the In­dia Tech­nol­ogy Cen­ter, our goal is to first and fore­most drive home the mod­ern soft­ware fac­tory mes­sage across the in­dus­try. Soft­ware is be­com­ing ubiq­ui­tous and peo­ple are find­ing it re­ally hard to build en­ter­prise soft­ware at scale and do it right si­mul­ta­ne­ously. The fourth pil­lar that we talked about was mak­ing sure that our cus­tomers are suc­cess­ful. For ex­am­ple we talked about agility. It is not just agility in terms of hav­ing an ag­ile method­ol­ogy. It’s also about mak­ing sure that a cus­tomer is ag­ile in terms of adapt­ing to chang­ing mar­ket dy­nam­ics and op­por­tu­ni­ties. It is how our prod­ucts are able to make them more ag­ile is what mat­ters.

Au­to­ma­tion is es­sen­tial and is an­other core com­po­nent of th­ese dy­nam­ics. It is not just about sav­ing time, money and the hats as­so­ci­ated with it. But au­to­ma­tion elim­i­nates or rather it pro­vides you with an op­por­tu­nity to spend more time pur­su­ing the in­no­va­tive things that you value most, rather than do­ing them in a man­ual re­peated man­ner in cy­cles.

We al­ready talked about in­sights and how that’s just a com­pet­i­tive fuel that keeps this fac­tory mov­ing in the right di­rec­tion. And so we need to make sure that we are con­stantly pro­vid­ing that in­sight to make sure that the ex­pe­ri­ences that are get­ting de­liv­ered for our cus­tomers are bet­ter.

And fi­nally we can­not over-em­pha­size on se­cu­rity. It’s as our world and our econ­omy moves more to­wards cloud, to­wards hosted ap­pli­ca­tions, se­cu­rity has to be per­ceived not as an af­ter-thought, but right from the word go. And it is mak­ing sure that we are pro­tect­ing the most valu­able as­sets, build­ing the user trust and not com­pro­mis­ing on ca­pac­ity. So th­ese are the four things just for mak­ing sure that as an or­ga­ni­za­tion the mod­ern soft­ware fac­tory ex­pe­ri­ence is some­thing that we live and breathe, that our cus­tomers un­der­stand it, and we can part­ner with them to make sure that we are help­ing them on the jour­ney in get­ting to­wards the mod­ern soft­ware fac­tory.

TANUJ VOHRA, Se­nior Vice Pres­i­dent and Head, In­dia Tech­nol­ogy Cen­ter, CA Tech­nolo­gies

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