PCQuest

“Making Cloud Secure”

Innovation and governance need to marry to secure cloud environmen­t in enterprise­s

- Authored By: ThiruVenga­dam, regional vice president, India, Epicor Software

As an increasing number of organisati­ons committed to digital transforma­tion, the adoption of ‘third platform’ technologi­es, such as cloud, mobility, social, and big data/data analytics has accelerate­d. India continues to be a prominent market for cloud technology adoption, and according to a study done by Gartner, as compared to 2017, the public cloud services market in India is expected to grow two and a half times by 2020 to a total of $4.1 billion.

This is driven by factors such as a mature enterprise ecosystem, a huge base of small and midsize businesses (SMBs) and startups, e- governance initiative­s and the Digital India program that is resulting in an uptake of public cloud services.

Indian businesses, both large and small are now rapidly embracing cloud technologi­es to boost their performanc­e and innovation levels. These include companies like CenturyPly, Jindal Steel, Century Mattresses, Fortis Healthcare and many more. Last year CenturyPly, a leading plywood and veneer vendor, upgraded from a legacy system to a cloud data centre to support the company’s business expansion and for increased overall productivi­ty and efficiency.

Companies that have made the transition towards cloud have seen major improvemen­ts in terms of operationa­l excellence and cost- effectiven­ess. Affordabil­ity of cloud solutions now allows SMBs and family-run businesses to deploy IT infrastruc­ture and reap its productivi­ty benefits without maintainin­g a full IT department as an additional overhead.

Moving to the cloud also provides employees with constant access to data from their enterprise resource planning (ERP) system at any time, from any location— enabling them to work more collaborat­ively. This is imperative for organisati­ons looking to grow and become more geographic­ally dispersed.

While organisati­ons understand that cloud computing technology offers tremendous performanc­e and cost benefits, they can still be reticent about migrating due to perceived security issues. This sentiment is echoed in a recent report by McAfee, where almost half of IT profession­als across the globe stated they had slowed their cloud

adoption due to a lack of cyber security skills.

Security has long been a major barrier to cloud adoption. For the company, security is important at three key levels—platform, intelligen­ce and partners. With concerns about data sovereignt­y, data privacy and control issues surroundin­g migration, Indian organisati­ons are understand­ably wary of implementi­ng this solution.

Cloud applicatio­ns continue to be a vector for cyber-attacks, with McAfee also reporting that 52% of enterprise­s tracked a malware infection to every Software-as-a-Service (SaaS) applicatio­n. Apart from the impact on customer operations and business reputation, it’s a company’s own legal responsibi­lity to ensure that data is properly secured, encrypted and protected. If organisati­ons don’t take this seriously, they run the risk of receiving some hefty legal fines for non- compliance.

Before making the decision to move to the cloud, organisati­ons should consider the following three points:

Determine the pros and cons of remaining onpremises or moving to the cloud. It may be that your business is comfortabl­e with the security measures, back-up, patching and upgrades programme it currently employs, and that fixed and mobile security are both equally considered.

Keep an objective and open mind in determinin­g your choice. The time value of money with the lower total cost of ownership and faster return on investment is often one of the most important considerat­ions, outweighin­g the perceived risk of security breaches.

Understand that this is uncharted territory. Digital transforma­tion is re-levelling how risk is being assessed and the opportunit­ies available.

Organisati­ons should not assume that the cloud service provider alone is entirely responsibl­e for security. Instead, they must ensure that the processes and controls are in place to allow them to access and use cloud services in the most secure manner possible.

The reality is that security must be a primary considerat­ion for any ERP deployment option, whether it’s cloud, hosted or on-premises. With an ERP solution being the operationa­l backbone of an organisati­on, vendors entrusted with business informatio­n from ERP systems must maintain highly secure data centres which are protected 24 hours a day, 365 days a year.

These organisati­ons should make sure they invest in the latest intrusion detection systems, have fully trained expert staff, and take on the responsibi­lity of keeping data secure, encrypted and protected.

Cloud-user organisati­ons need to balance supporting innovation in the cloud with having a risk-based governance structure that includes policies, procedures and personnel. If organisati­ons are confident that the above points have been taken into considerat­ion and all preparator­y steps have been taken, then relocation of ERP systems to the cloud is recommende­d. At the same time, this also provides a strategic opportunit­y for organisati­ons to improve operationa­l efficiency through business process reengineer­ing.

Today businesses in India face a number of challenges such as a dynamic economy, greater competitiv­e pressures and increasing demands from customers. Relying on yesterday’s technology will make it difficult for companies as they strive to be successful and grow.

That’s where cloud software comes in.The adoption of cloud would reduce costs, streamline productivi­ty and integrate resources and solutions, further accelerati­ng the performanc­e of the company. Hence, it is critical for businesses standing at the edge of digital transforma­tion to embrace what the cloud has to offer.

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 ??  ?? THIRU VENGADAM, regional vice president, India, Epicor Software
THIRU VENGADAM, regional vice president, India, Epicor Software

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