PCQuest - - CONTENTS -

So­lu­tion Re­quire­ment

Over the last 10 years GNFC was us­ing the tra­di­tional Linux server as a mail server with sim­ple SMTP/POP3/IMAP and a Vanilla Web Client. Although there were no such prob­lems with the sys­tem, but it lacked the new fea­tures such as in­tu­itive web client, mo­bi­lized syn­chro­niza­tion, instant mes­sag­ing, and col­lab­o­ra­tion within the or­ga­ni­za­tion. The records of emails were also not main­tained in the ab­sence of the server side (archival of emails). Emails were saved on the ‘Client’ ma­chine which was dan­ger­ous. Be­sides, tak­ing backup of the email from desk­top was a te­dious job. De­spite of hav­ing state of the art in­fra­struc­ture the email struc­ture was needed to be changed with new tech­nolo­gies with rich fea­tures in­cor­po­rated. All in all a new uni­fied com­mu­ni­ca­tion server with abil­ity to chat, call & video within the com­pany net­work with ad­vance fea­tures of col­lab­o­ra­tion. Instant Mes­sag­ing, VoIP, one to one video and more­over less re­source hun­gry and should take load of more than 3000 users on a sin­gle server.

So­lu­tion De­ploy­ment

Af­ter eval­u­at­ing most of the lead­ing mail ser­vice prod­ucts, GNFC IT Team chose IceWarp for its rich fea­tures. IceWarp was not only a pow­er­ful yet sta­ble and ro­bust mail server, but it is com­plete with Col­lab­o­ra­tion, Cal­en­dar­ing and Doc­u­ment Man­age­ment, Ac­ces­si­ble through and in­tu­itive Web Client. Cus­tom­ize with add- ons: Spam and Virus Pro­tec­tion, Instant Mes­sag­ing with Video Calls, Mo­bile Sync, Email Archive and more. IceWarp de­ployed on a VM with 16GB of RAM con­nected to a SAN box for Archive and lo­cal Hard Disk with RAID for mail­boxes.

So­lu­tion Ben­e­fits

IM gave them an edge and users could com­mu­ni­cate eas­ily from head of­fice to other branch of­fices and plants. Thereby saved lot of time and cost and made com­mu­ni­ca­tion very easy. Users could use their smart phones to com­mu­ni­cate with their col­leagues at work place from any­where. Users can also do one to one video chat while chat­ting on Instant Mes­sag­ing .

Email ar­chives were en­abled for all the users on a dif­fer­ent vol­ume and backup of emails be­came an easy task with­out ad­mins in­ter­ven­tions. Even If any desk­top ma­chine crashes, the emails are in­tact in an archive and can be re­trieved any­time. Ad­min can send group messages at one go or cre­ate mail­ing list for send­ing per­son­al­ize mails to users or ven­dors.

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