Soon, power cut alerts on SMS

Power Watch India - - DESPATCHES NATIONAL -

The Ker­ala State Elec­tric­ity Board (KSEB) is plan­ning to in­form cit­i­zens about power cuts in ad­vance through a short mes­sag­ing ser­vice (SMS) fa­cil­ity. To tackle com­plaints of staff not re­spond­ing to phone calls re­gard­ing power fail­ure, the board has come up with a toll-free num­ber - 1912 where such com­plaints can be reg­is­tered. In ad­di­tion, con­sumers can also send com­plaints to KSEB’s What­sApp num­ber 9496018367. The board will pro­vide the op­tion to ac­cess elec­tric­ity bills through e-mails and SMS.

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